Automotive Sales Manager / General Sales Manager

Job Description

Job Description

CITY KIA Is Growing Again!!!!!

City Kia is one of the TOP 3 Volume Kia Dealers in USA,

# 1 In Central Florida for over 5 years.

We are seeking highly qualified general sales managers, sales managers and closers with a Proven track record in a volume import store with a minimum of 5 years' experience.

We are looking for a great candidate that is fluent in English & Spanish with a minimum of 5 years of sales manager experience.

GSM experience is preferred but not required. We prefer candidates with F&I experience.

Only serious applicants please.

All candidates that move on to the interview process must explain in great detail (in writing preferred) how they manage the Team hour by hour day by day. Also please have CSI metrics for the last year.

Position Overview:

As the Sales Manager, you will oversee the sales department, develop strategies to achieve sales targets, manage and mentor the sales team, and ensure outstanding customer experience. You will play a pivotal role in fostering a high-performance sales culture and maintaining our dealership's reputation for excellence.

Key Responsibilities:

Leadership & Management:

Lead, mentor, and motivate the sales team to achieve individual and team sales targets.

Conduct regular sales meetings, performance reviews, and training sessions to enhance team skills and performance.

Recruit, hire, and onboard new sales staff as needed.

Sales Strategy & Execution:

Develop and implement effective sales strategies to maximize vehicle sales and profitability.

Monitor market trends, competitor activities, and customer preferences to adjust sales approaches.

Set and track sales goals, ensuring alignment with dealership objectives.

Customer Experience:

Ensure a high level of customer satisfaction by overseeing the sales process from initial contact to final sale and after sale contact.

Handle high-profile customer interactions and resolve any escalated customer issues.

Foster long-term customer relationships and encourage repeat business and referrals.

Operational Management:

Oversee daily sales operations, ensuring compliance with company policies and procedures.

Reporting & Analysis:

Prepare and present regular sales reports, analyzing performance metrics, and identifying areas for improvement.

Utilize dealership management software (DMS) and CRM tools to track sales activities and customer interactions.

Qualifications:

Experience:

Minimum 5 years' experience as a sales Manager

GSM experience preferred but not required.

Minimum 2 to 3 minimum FI experience.

Demonstrated success in achieving and exceeding sales targets.

Skills:

Strong leadership and team management abilities.

Excellent communication, negotiation, and interpersonal skills.

Strategic thinker with the ability to develop and implement effective sales strategies.

Proficiency in dealership management software (DMS) and CRM systems.

Strong analytical skills to interpret sales data and make informed decisions.

Education:

High school diploma , additionally any degree in Business, Marketing, or a related field is preferred.

Other Requirements:

Valid Florida’s driver's license with a clean driving record.

Ability to work flexible hours, including evenings and weekends as needed