Vehicle Porter and Quality Control
Purpose:
- To ensure efficient vehicle flow through our repair facility
- To ensure efficient parts and materials flow through our repair facility
- To ensure top level customer satisfaction with the services they receive
Supervisor: Store Manager
Type: Full-time non-exempt employee
Pay type: Hourly
Responsibilities:
Driving :
- Move customer vehicles into and out of building
- Test drive customer vehicles and report findings
- Pickup and deliver parts and materials
- Deliver and pick up customer vehicles
- Provide shuttle rides to customers
Quality Control :
- Verify repairs are complete and car is clean before returning to customer
- Vacuum vehicle floorboards
- Wipe down vehicle’s windows, dash, steering wheel and center console
- Top off fluids
- Check tire pressure
- Verify vehicle mileage and place reminder sticker for future service
- Place customer gifts in vehicles
- Fill out quality control checklist
Qualifications:
- Clean driving record
- Attention to detail
- Be able to lead a conversation with confidence and professionalism
- Must be able to speak, read and write in English on a professional level, other languages a plus
- Basic computer and phone use skills are required
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