In Room Dining Assistant Manager

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The Four Seasons Hotel Miami is searching for an In Room Dining Assistant Manager .

Basic Purpose: Plan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction.

Essential Functions:

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel's Room Service Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
• The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Comply with Four Seasons' Work Rules and Standards of Conduct.
• Work harmoniously and professionally with co-workers and supervisors.

Minimum Requirement:

• College degree preferably specializing in hotel/restaurant management or equivalent experience is required.
• 1-2 years food and beverage experience in a high volume upscale environment.
• Requires a working knowledge of division operations and core standards, policies, and standard operating procedures.
• Through knowledge of service, cost control in F&B, labor controls, menu writing, maintenance, merchandising and accounting
• Excellent reading, writing and oral proficiency in the English language
• Must have a strong Food and beverage knowledge.

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.