IT Applications and Interface Specialist (On-site)

About The Villages Health
The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America’s Healthiest Hometown.

Our Full-time Benefits
Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more!

Hiring Event
Please bring your resume and join us:

• Friday, November 21st from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) – RSVP’s are encouraged through Eventbrite at

Responsibilities:
The IT Applications and Interface Specialist plays a critical role in ensuring seamless interoperability and optimal use of clinical and business applications, with a strong focus on Athena EHR, Salesforce, and health data exchange standards such as HL7 and FHIR. This role leads the design, implementation, and support of application interfaces, managing integration projects end-to-end. It requires a hands-on technologist with excellent communication skills, project management capabilities, and a passion for improving healthcare technology outcomes.

Essential Duties and Responsibilities: 

Duties and Responsibilities may include, but are not limited to:

• Collaborate with stakeholders to gather interoperability requirements and analyze workflows.
• Identify and document business needs, ensuring compliance with standards, regulations, and best practices.
• Design, implement, and manage interface solutions across systems including Athena EHR, Salesforce, and third-party applications.
• Develop and maintain HL7 v2.x, HL7 FHIR, and API-based integrations for accurate, timely data exchange.
• Configure and support interfaces and APIs (e.g., Athena, Salesforce, OnePacs, FlexScan) to enable seamless communication.
• Lead or contribute to integration projects, application upgrades, and release management initiatives.
• Conduct and document unit, system, and user acceptance testing (UAT) to validate functionality and performance.
• Monitor, troubleshoot, and resolve interface and application issues, ensuring root cause analysis and timely resolution.
• Establish feedback loops to enhance release processes and system performance.
• Design and manage release strategies, including risk assessment, testing, and documentation.
• Follow change control processes to ensure transparency, stakeholder communication, and readiness.
• Collaborate across clinical, business, vendors and IT teams to support integration and compliance efforts.
• Liaise with vendors to manage relationships and track service level compliance.
• Maintain comprehensive documentation including configurations, data flows, audits, and troubleshooting procedures.
• Provide expert support and resolve tickets in alignment with SLA guidelines.
• Support post-implementation continuity and contribute to ongoing system optimization.
• Develop and deliver training materials and communications for end-users and support staff.
• Perform additional duties as assigned to support team and organizational goals.

Education/Experience Requirements:

Required Qualifications

• Bachelor’s degree in Computer Science, Health Information Technology, or a related field; or equivalent combination of education and experience (3–5 years).
• Experience with Athena EHR configuration, workflows, and API capabilities.
• Proficiency in Salesforce platform use, workflows, and integration tools (e.g., MuleSoft, Salesforce Connect).
• Deep knowledge of healthcare interoperability standards (HL7, FHIR, CCD, X12).
• Proficiency in programming languages such as Python and JavaScript for automation, data handling, or system integration tasks.
• Demonstrated project management experience (formal PM certification is a plus).
• Strong analytical, problem-solving, and communication skills.
• Familiarity with compliance and security standards such as HIPAA and ISO 27001.

Preferred Certifications

• HL7 Certification or FHIR Implementation Certification
• PMP, CAPM, or other Project Management credential
• CPHIMS or other healthcare IT certification

Knowledge/Skills/Abilities

• Excellent technical troubleshooting and root cause analysis skills.
• Effective communication and stakeholder engagement abilities.
• Ability to balance multiple projects with competing deadlines.
• Experience working with vendors and cross-functional teams.
• High attention to detail with a continuous improvement mindset.
• Ability to work independently and collaboratively in a healthcare setting.

Salary is commensurate with experience.
Questions? Contact us at [email protected]