Business Development Representative (BDR)

The Business Development Representative (BDR) at KairosIT is responsible for creating new business opportunities through in-person networking, local prospecting, and relationship building. This role complements the SDR team’s outbound efforts by focusing on face-to-face engagement with potential clients, referral partners, and community organizations.

The BDR represents KairosIT’s approach in the field—building trust, educating prospects, and positioning KairosIT as the premier Managed IT and Cybersecurity partner in our local markets.

Networking & Territory Development

• Represent KairosIT at local business events, chamber meetings, and industry associations.
• Build and maintain a network of referral partners (CPAs, engineering associations, consultants, etc.).
• Identify and engage companies within KairosIT’s Target Customer Profile (TCP) and Ideal Customer Profile (ICP).
• Develop and execute a territory plan to increase KairosIT’s visibility in assigned markets.

Lead Engagement & Opportunity Creation

• Follow up on Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQLs) generated by the SDR and Marketing teams.
• Conduct high-level discovery conversations to understand client needs, challenges, and timing.
• Schedule and facilitate First-Time Appointments (FTAs) with decision-makers and Account Executives.
• Collaborate with the Sales Team to ensure smooth handoffs and maintain consistent communication.

Pipeline & CRM Management

• Log all activities, meetings, and opportunities in HubSpot CRM with 100% data accuracy.
• Track performance metrics and pipeline creation in coordination with the Sales and Marketing Director.
• Maintain a clear record of networking activities, referral sources, and follow-up actions.

Cross-Functional Collaboration

• Work with the Marketing team to support campaigns, local events, and sponsorships.
• Provide market feedback on competitor positioning, client trends, and regional opportunities.
• Partner with SDRs to refine outreach strategies and increase conversion rates from marketing efforts.

Requirements

Skills and Abilities:

• Excellent interpersonal and presentation skills.
• Proven ability to build and maintain professional relationships.
• Strong business acumen with a consultative approach to sales.
• Familiarity with Managed IT Services and Cybersecurity solutions (preferred).
• Proficiency in CRM tools (HubSpot preferred).
• Self-motivated, results-oriented, and comfortable working in a fast-paced environment.

Qualifications:

• 3+ years of B2B sales, field sales, or business development experience (MSP or technology industry preferred).
• Strong networking and relationship-building skills.
• Excellent verbal and written communication.
• Comfortable presenting KairosIT’s value proposition to executives and decision-makers.
• Knowledge of IT services, cybersecurity, or compliance frameworks (preferred).
• Experience using HubSpot or similar CRM tools.
• Self-starter, goal-oriented, and team-player mindset.

Benefits

• 401(k) Retirement Plan
• Health Insurance
• Dental Insurance
• Rightway Healthcare Navigation
• PTO