Builder Account Manager

Who we are

Artisent Floors is a fast growing, full-service flooring company, and we’re looking for the right people to join our team. We work hard, collaborate closely, and find the right solutions to make our clients happy. We provide flooring service to the builder, new construction and multifamily industry, serving communities in 22 cities from our corporate headquarters in Memphis, TN and Atlanta, GA.

Why join us

The mission of Artisent Floors is to revolutionize the flooring industry by delivering superior products and personalized service to our customers. We strive to exhibit our Core Values every day:

• Diligence - We make our customers’ job easy by doing the little things that make a big difference.
• Integrity - We operate in good faith and absolute honesty. Never promise what you can’t deliver; and do what is right in every situation.
• Creativity- We will never stop innovating to benefit our customers, bring efficiency to our operations, make our workplace more rewarding, and benefit our community.
• Expertise - We will be the best at what we do. When new opportunities arise, we will lead the way in doing business the right way.
• Artisent Family - We take an interest in all four aspects of the lives of our employees - Physical, Spiritual, Emotional, and Social. Because Artisent Floors could not exist without its people, we will invest in those people and succeed together.

What role will you play

Artisent Floors is adding an Builder Account Manager to our team in Tampa, Florida. This is a vital role in our company as we continue to expand. We are looking for a self-motivated Builder Account Manager who is ready to manage a fastgrowing book of business. The Builder Account Manager will be responsible for building and maintaining strong, longlasting customer relationships. They will focus on increasing revenue to meet and exceed the profitable growth objectives in support of the company’s overall goal.

Primary Responsibilities:
Manage the profitability, growth, and retention of existing business.
Communicate with clients to ensure that all of their needs are understood and met.
Develop new business opportunities with existing clients.
Resolve customer complaints in a quick efficient manner.
Forecast future growth opportunities.
Local representation at industry association and client events

Preferred candidates will have:

• Construction experience is preferred
• Outstanding face-to-face client communication skills required
• Proven track record of successfully managing customer relationships
• Ability to work in a fast paced environment
• Strong mathematical and Excel skills
• Bilingual is a plus but not required
• Exceptional ability to connect with prospects and customers
• Strives to be better today than yesterday
• Aptitude to learn and absorb new technologies and skills

Benefits:

• Base salary + monthly commission
• Health insurance- 100% of employee premium paid by Artisent Floors
• Dental, Vision, Supplemental insurance: Available as employee paid benefit
• Paid time off (PTO):
• 100% Company-paid benefits: Life Insurance and AD&D coverage
• Telehealth: Free access to Teledoc
• CONCERN EAP is free to the employee and all members of their household benefits
• 401(k)/Roth matching
• Holidays: Company- paid holidays
• Vehicle allowance
• Cell phone
• Credit Card for gas and expenses
• Toll allowance (if applicable)