Customer Development Manager, Food Service On Premise (FSOP) Prestige Accounts

Coca-Cola Beverages Florida
Orlando, FL
Coke Florida is searching for a Customer Development Manager - Food Service On Premise (FSOP) to work out of our Tampa or our Orlando facility, working Monday - Friday, with occasional nights and weekends.

What You Will Do:

Coke Florida is searching for a strong Customer Development Manager to join our FSOP team. In this role you will drive acquisition, retention, and execution within a portfolio Prestige Customers to help Coke Florida gain a competitive edge within the market.

Roles and Responsibilities:

  • Position will focus on developing a portfolio of Food Service On Premise (FSOP) Prestige customers.
  • Support the Coke Florida territory and work collaboratively with cross-functional teams whereby interaction is inclusive of but not limited to Profit Growth Management, Demand Planning, Commercial Marketing, Sales Operations, Local Field Sales and Coca-Cola North America (CCNA) to insure the highest-level customer service and performance.
  • Maximize performance potential within a FSOP Customer portfolio to include in-outlet and retail execution.
  • Develop our existing customer base while also expanding our FSOP outlet universe by identifying, prospecting and converting competitive Key Account-level customers.
  • Negotiate contracts for new business and re-negotiate contracts for existing business.
  • Conduct post promotional analysis measuring the success levels of promotions and making any necessary changes to price/package plan.
  • Monitor business performance for gaps versus plan and lead development of contingencies and gap solves.
  • Travel is estimated to be 25% to 35% primarily within Coke Florida territory.

For this role, you will need:

  • Bachelor's degree required
  • 5-8 years in consumer goods industry
  • Experience in developing successful annual business plans and price/package for retail customers
  • Change agent who thrives in a fast pace, ever changing environment
  • Strategic Selling, Conceptual Selling, Account Management
  • Food Service On Premise (FSOP), Direct Store Delivery (DSD) and/or Beverage category experience preferred
  • Experience within beverage operations (knowledge of how fountain, vending and on-premise products maximum business relationship)
  • Strong communication skills (Listening, Speaking, Writing, Inquiring)
  • Strong negotiation skills
  • Analytical thinking (Strategic Thinking Systematically, Problem Solving)
  • Consumer goods and Beverage Industry knowledge
  • Experience influencing effective negotiation and selling with Business Owners
This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.

Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.

Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Posted 2025-09-21

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