Senior Administrative Assistant

Job Description

Join our dynamic team as a Senior Administrative Assistant in Specialty Sales, where you will play a pivotal role in supporting key executives & ensure seamless operations within  the organization. This position offers a unique opportunity to work in a fast-paced environment, providing comprehensive administrative support to our Specialty Sales organization. 

As a Senior Administrative Assistant, you are expected to be a partner to the executives and teams you will support. You should be flexible, proactive, efficient, and a highly resourceful team player. You should possess strong administrative and organizational skills, along with the ability to maintain a realistic balance among multiple priorities. Exercising sound judgment in diverse situations and ensuring confidentiality are essential for your role.

Job responsibilities:

• Manage and coordinate active calendars for executives and team members, ensuring optimal scheduling and prioritization of meetings and appointments
• Manage internal related activities such as meetings and communications with a high degree of professionalism, accuracy and confidentiality
• Exhibit effective communication by clearly articulating ideas in conversations and crafting concise, well-structured emails that convey information accurately and professionally.
• Arrange and manage intricate domestic and international travels, ensuring seamless logistics and adherence to company policies
• Process invoices and expense claims, ensuring compliance to the firm’s guidelines.
• Organize and coordinate internal and external events, including meetings, conferences, and team-building activities.
• Prepare high-quality reports, presentations, and internal communications, utilizing advanced Microsoft Office skills (PowerPoint, Excel)
• Foster strong relationships with key partners, including other administrative assistants, to create a collaborative and supportive work environment

Required qualifications, skills and capabilities:

• Minimum of 3 years in a client facing role, if not an administrative or executive assistant role
• Strong proficiency in Microsoft Office Suite, exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment, can adeptly handle ambiguity
• Strong team orientation and the ability to build and maintain relationships with internal and external stakeholders, enthusiastic, self-motivated, calm and effective under pressure
• Excellent written and verbal communication skills, with a keen attention to detail
• Demonstrated discretion and good judgment in handling confidential information and executive-level matters, a forward thinker who anticipates stakeholder needs

Preferred qualifications, skills and capabilities:

• Highly comfortable with learning and adapting to new technologies and productivity tools;
• Willingness to work flexible hours as dictated by the needs of the business
• Experience in client-facing roles within a multi-national firm

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.