Truck Service Advisor (Tsa)

Shuttle Truck Stop in Lake City, FL is looking for one Truck Service Advisor (TSA) to join our 28 plus person strong team. We are located at 14197 S Us Hwy 441, Lake City, FL 32024 at the service shop.

As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!

In this role, you can expect to:

• Have extensive knowledge of the products we sell and the services we provide

• Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity

• Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer

• Source parts from outside vendors and coordinate delivery

• Prepare end of shift drop and shift report; Understand various payment types

• Ensure the cleanliness of service counters, showroom, and customer restrooms

• Maintain the safety of both our customers and team members

What we’d like to see:

• A dedicated individual who works well with others and is excited to be part of our team!

• Good verbal and written communication skills

• Previous cashier and customer service experience; experience in repair or parts shop preferred

• Presents self in a professional manner to customers, management, and coworkers.

• Strong suggestive selling skills

• Basic computer skills

• Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions

• A valid driver’s license

Our ideal candidate is self-driven, punctual, and reliable, who can handle working in a fast environment at times and able to work independently.

Starting salary $14.00/hour, with advance/increase opportunity with training/experience.

We are open 24/7 and looking for all shifts at this time,

8am - 4pm

4pm - 12am

12am - 8am

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