Salesforce AI Engineer

Salesforce AI Engineer

U.S Remote, hybrid or onsite

Permanent position

Role & Responsibilities:

• Salesforce
  AI Model Building:
  
• Design,
  configure, and optimize Salesforce Einstein models (Predictive models,
  Generative models).
  
• Fine-tune
  Salesforce native AI models based on CRM data, including Sales, Service,
  and Marketing Cloud data.
  
• Work
  with Salesforce Data Cloud to prepare high-quality datasets for AI use.
  
• Prompt
  Engineering:
  
• Develop,
  test, and refine effective prompts for Salesforce Einstein GPT and custom
  GPT models (Flows, Apex code generation, knowledge article generation).
  
• Build
  a prompt library for reusable AI-assisted solutions across sales,
  service, marketing, and dev teams.
  
• Einstein
  for Developers & AI Tool Utilization:
  
• Use
  Einstein for Developers (pilot or GA) for Apex, Flow, and LWC code
  generation.
  
• Implement
  AI-driven solutions for automating repetitive development tasks (e.g.,
  Flow GPT, Apex GPT).
  
• Integrate
  Salesforce AI tools with DevOps pipelines where possible.
  
• Innovation
  Initiatives:
  
• Collaborate
  with required stakeholders to design Proofs of Concept (PoCs) using AI
  (new apps, CRM features, automation bots).
  
• Evaluate
  new Salesforce AI releases and recommend pilots/adoption (Einstein
  Copilot, Prompt Studio, Model Builder).
  
• Educate
  internal teams on prompt best practices and AI ethics.
  

Requirements

Required Skills:

• Strong
  experience with Salesforce platform (Sales Cloud, Service
  Cloud, Experience Cloud, Apex, Flows, LWC).
  
• Hands-on
  with Einstein GPT , Prompt Studio , and/or Einstein
  Prediction Builder .
  
• Good
  understanding of AI/ML concepts (fine-tuning, large language
  models, bias, training data).
  
• Familiarity
  with Salesforce metadata structure, API integration, and Data Cloud (CDP).
  
• Experience
  using tools like ChatGPT , Copilot , FlowGPT , or Salesforce
  CodeGen is a plus.
  
• Excellent
  written and verbal communication for prompt writing and documentation.
  

Preferred Qualifications:

• Salesforce
  Certifications:
  
• Salesforce
  Certified Administrator
  
• Salesforce
  Certified Platform Developer I
  
• Salesforce
  Certified AI Associate
  
• Salesforce
  Einstein Analytics and Discovery Consultant (preferred)
  
• Background
  in AI/ML engineering, NLP, data science, or related fields (bonus).
  

Benefits

100% employee paid benefits

Opportunites for professional growth and networking