Medical Assistant

Medical Assistant I

Location-Dade City, FL

Unit- Behavioral Health

The Medical Assistant I provides clinical and administrative support in Behavioral Health services. This role ensures smooth patient flow, accurate data collection, and high-quality care delivery. Medical Assistants contribute to a positive patient experience by assisting providers with examinations, procedures, and clinical tasks while maintaining a clean, safe, and organized environment.

Room patients, obtain vitals, collect medical histories, and prepare them for provider visits

Assist providers during exams and procedures across departments

Accurately document patient information in the Electronic Health Record (EHR)

Clean and disinfect exam rooms and manage room inventory

Process instruments, including use of autoclave

Collect, label, and prepare lab specimens for testing

Communicate clearly and compassionately with patients, families, and care teams

Assist with scheduling, referrals, and patient inquiries when needed

Collaborate with clinical leads and peers to improve workflows and meet performance goals

Support quality improvement, compliance activities, and community engagement

Ensure confidentiality and compliance with HIPAA

Perform additional duties as assigned

Strong customer service and communication skills

Ability to prioritize tasks, multitask, and maintain accuracy

Basic knowledge of clinical procedures and medical terminology

Ability to build rapport with patients of diverse backgrounds

Comfort working across multiple service lines

Proficiency in or willingness to learn EHR systems (Epic preferred)

Strong organizational and problem-solving abilities

High School Diploma or GED required

Graduation from an accredited Medical Assisting program, EMT, or Paramedic program

Current Basic Life Support (BLS) certification

Minimum 1 year of clinical experience; 3 years preferred

Experience with pediatrics and adult patients strongly preferred

Ability to obtain and maintain Epic certification

Ability to travel between Premier sites as needed

Experience with vaccine administration or lab draws

Familiarity with multiple disciplines (Family Medicine, Behavioral Health, OB/Women's Health)

Ability to lift 20 lbs. regularly and up to 3050 lbs. occasionally

Sit for extended periods and frequent use of computer systems

Travel between clinic locations as needed

Exposure to communicable diseases and clinical environments

This job description outlines key responsibilities but does not cover every task that may be required. Team members may be assigned other job-related duties as needed.