Classroom Support Technician

UF Information Technology (UFIT)

Gainesville, FL

Classification Title
End User Computing Specialist I
Classification Minimum Requirements
Associate's degree; or a high school diploma or equivalent and two years of relevant experience.
Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience , but does not negate the minimum degree requirement(s).
Job Description
UF Information Technology (UFIT) is currently seeking an entry level End User Computing Specialist I to join Learning Spaces Academic Technology, a unit within UFIT.
Employment with UFIT provides an excellent opportunity to work with other dedicated employees focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.
The Academic Technology Learning Spaces Support team is responsible for the installation, configuration, and support of all technology and equipment in roughly 275 classrooms across campus. The team also supports multiple computer labs, conference rooms and digital signage services. This work includes real-time on-site and remote support/consultations for faculty.
Some Key Responsibilities And Characteristics Of This Position Are
Configuring and troubleshooting AV technology
Configuring and troubleshooting Windows and MacOS based computers
Providing support for instructors in potentially high-stress situations
About UF Information Technology
Led by Vice President and CIO Elias Eldayrie, the eight departments comprising UFIT are: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance, visit
About The University Of Florida
One of America’s all-around best universities, the University of Florida drives future-making education, eye-opening discoveries, life-saving health care, and community-building collaboration for our state, our nation, and our world. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from Florida’s West Coast, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer at Visit Gainesville.
Exceptional Benefits
UF provides various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, the University of Florida offers a very competitive benefits package.
Expected Salary
$20.72 an hour
Required Qualifications
Associate's degree; or a high school diploma or equivalent and two years of relevant experience.
Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience , but does not negate the minimum degree requirement(s).
Preferred
The ideal candidate will possess the following education, experience, and skills:
EDUCATION & TRAINING
Training and certifications with AV technology (e.g. Crestron) or computer management (e.g. A+, Microsoft)
Experience
Experience with Audio Visual wiring and technologies
Experience with Windows and MacOS computers
Skills
Exemplary communication skills; ability to explain complex, highly technical information to non-technical colleagues using clear, simple language
KNOWLEDGE
Awareness of current standards and trends in AV, IT and emerging technology
Abilities
Manage multiple tasks to deadlines; communicate progress at regular intervals
Superior analytical and problem-solving abilities
Other Qualifications
Provide excellent service through professional and courteous interactions with internal and external customers while meeting business needs
Florida driver's license required
Special Instructions To Applicants
Work visa sponsorship is not available for this position
A Level 2 Criminal Background Screening is required.
Applicants are required to submit the following with their application:
Cover Letter
Resume
List of professional references with contact information (Minimum of 3 with one from a previous or current supervisor)
The application must be submitted by 11:55 p.m. (E.T.) of the posting end date.
This requisition has been reposted. Previous applicants are still under consideration and need not reapply.
Health Assessment Required: Yes

Posted 2026-01-22

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