Classroom Support Technician

UF Information Technology (UFIT)
Gainesville, FL
Classification Title

End User Computing Specialist I

Classification Minimum Requirements

Associate's degree; or a high school diploma or equivalent and two years of relevant experience.

Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience , but does not negate the minimum degree requirement(s).

Job Description

UF Information Technology (UFIT) is currently seeking an entry level End User Computing Specialist I to join Learning Spaces Academic Technology, a unit within UFIT.

Employment with UFIT provides an excellent opportunity to work with other dedicated employees focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.

The Academic Technology Learning Spaces Support team is responsible for the installation, configuration, and support of all technology and equipment in roughly 275 classrooms across campus. The team also supports multiple computer labs, conference rooms and digital signage services. This work includes real-time on-site and remote support/consultations for faculty.

Some Key Responsibilities And Characteristics Of This Position Are

  • Configuring and troubleshooting AV technology
  • Configuring and troubleshooting Windows and MacOS based computers
  • Providing support for instructors in potentially high-stress situations

About UF Information Technology

Led by Vice President and CIO Elias Eldayrie, the eight departments comprising UFIT are: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance, visit

About The University Of Florida

One of America’s all-around best universities, the University of Florida drives future-making education, eye-opening discoveries, life-saving health care, and community-building collaboration for our state, our nation, and our world. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from Florida’s West Coast, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer at Visit Gainesville.

Exceptional Benefits

UF provides various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, the University of Florida offers a very competitive benefits package.

Expected Salary

$20.72 an hour

Required Qualifications

Associate's degree; or a high school diploma or equivalent and two years of relevant experience.

Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience , but does not negate the minimum degree requirement(s).

Preferred

The ideal candidate will possess the following education, experience, and skills:

EDUCATION & TRAINING

  • Training and certifications with AV technology (e.g. Crestron) or computer management (e.g. A+, Microsoft)

Experience

  • Experience with Audio Visual wiring and technologies
  • Experience with Windows and MacOS computers

Skills

  • Exemplary communication skills; ability to explain complex, highly technical information to non-technical colleagues using clear, simple language

KNOWLEDGE

  • Awareness of current standards and trends in AV, IT and emerging technology

Abilities

  • Manage multiple tasks to deadlines; communicate progress at regular intervals
  • Superior analytical and problem-solving abilities

Other Qualifications

  • Provide excellent service through professional and courteous interactions with internal and external customers while meeting business needs
  • Florida driver's license required

Special Instructions To Applicants

Work visa sponsorship is not available for this position

A Level 2 Criminal Background Screening is required.

Applicants are required to submit the following with their application:

  • Cover Letter
  • Resume
  • List of professional references with contact information (Minimum of 3 with one from a previous or current supervisor)

The application must be submitted by 11:55 p.m. (E.T.) of the posting end date.

This requisition has been reposted. Previous applicants are still under consideration and need not reapply.

Health Assessment Required: Yes
Posted 2026-01-22

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