Front Desk Receptionist

Join a respected property management team as a Front Desk Receptionist/Administrative Assistant, where you will be the first point of contact for residents, tenants, and guests. This full-time, Monday through Friday position (8am–4pm) offers the opportunity to work in a collaborative and professional environment that values teamwork, attention to detail, and a commitment to serving the community. If you are organized, personable, and eager to develop your administrative skills, this role provides a supportive setting to grow your career in property management.

Responsibilities

• Warmly greet and assist residents, tenants, and visitors as the primary front desk representative.
• Answer and direct incoming phone calls, manage multiple lines, and respond to voicemail messages promptly and professionally.
• Respond to emails and inquiries in a timely manner, ensuring clear and accurate communication.
• Assist with onboarding new owners and tenants, including registration of vehicles, bicycles, pets, and tele-entry information, as well as issuing parking decals and access FOBs.
• Maintain and update owner and tenant records, spreadsheets, and databases to ensure accurate information.
• Support lease application processes, including tracking lease expirations, notifying relevant parties, and coordinating move-in/move-out logistics.
• Manage guest parking requests and club room rental applications, including handling deposits and follow-up communications.
• Assist with the management of the Association’s website, including user registration, document uploads, and minor troubleshooting.
• Send community-wide email notifications and assist with annual meeting mailings.
• Collaborate with the Property Manager, Administrative Assistant, Maintenance Supervisor, and other staff to ensure smooth office operations.
• Maintain a neat, clean, and professional appearance at all times.
• Perform additional administrative tasks as needed, such as typing and sending letters, and providing backup coverage for the Administrative Assistant.

Qualifications

• Proficiency with personal computers and Microsoft Office Suite (Word, Excel, Outlook).
• Ability to learn property management software and access/camera systems.
• Excellent telephone etiquette and ability to handle multiple calls simultaneously.
• Strong written and verbal communication skills, including proper grammar and timely email responses.
• Ability to work independently with minimal supervision and as part of a team.
• Strong organizational skills and attention to detail.
• Professional appearance and demeanor.
• Ability to learn and apply Association rules, policies, and procedures.

Benefits

• Medical, vision, and dental insurance
• Short-term and long-term disability coverage
• Life insurance
• 401(k) matching