New Patient Coordinator

New Patient Coordinator - AdventHealth Medical Group

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule : Full-time

Shift : Monday-Friday 8-5pm

Location : 601 East Rollins Street, Orlando, 32803

The community you'll be caring for:

• More than 800 physicians, 450 advanced practice providers, and 2,600 clinical and support staff in over 40 specialties, provide patients with a broad range of medical and surgical services.
• AdventHealth Medical Group Central FL operates over 200 offices, providing compassionate, multidisciplinary care to more than one million patients a year.
• In existence since 1994, AdventHealth Medical Group Central FL has demonstrated consistent growth and stability in an ever-changing health care market.

The role you'll contribute:

The New Patient Coordinator is the initial contact for each new patient and ensures that they are well prepared for their first visit by making certain patients are being seen by the appropriate physician and that patients arrive for their appointment with all pertinent information to ensure optimal care coordination (medical records, test results, referrals, copays). In addition, patients will be provided information on directions, parking and building navigation. The New Patient Coordinator is also tasked with communicating with referring practices to establish efficient processes and obtain feedback on patient experiences.

The value you'll bring to the team:

• Completes registration and obtains insurance authorization for new patients
• Ensures financial information/copy of insurance card is forwarded to Billing Dept.
• Obtains pertinent medical records before date of appointment for new patients
• Works closely with nursing and medical staff to facilitateoptimal patient care
• Schedules physician appointments for new patients
• Coordinates with other departments as needed to facilitate patient visits

The expertise and experiences you'll need to succeed:

Minimum qualifications :

• High school diploma or equivalent
• Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.