Remote Client Support Specialist
This is a remote position.
Description:
We are seeking a reliable and detail-oriented Remote Client Support Specialist to join our team. In this role, you will provide support and help coordinate client-facing activities including scheduling, communications, and occasional events to ensure everything runs smoothly and clients receive top-tier service. You will assist with confirming appointments, itineraries, and other important details, helping clients stay informed and supported.
Requirements
Must be 18 years of age or older
Previous experience in hospitality, administrative work, call centers, or virtual support is a plus
Strong written and verbal communication skills
Ability to stay organized and multitask effectively while working remotely
Comfortable navigating email, chat, and other digital tools for client communication
Must have a reliable internet connection and access to a computer or smart device
Benefits
Daily pay available
Flexible scheduling
Access to exclusive company perks
Opportunities for growth and professional development
Inclusive and supportive team environment
Key Responsibilities:
Engage with clients via email, chat, and phone to deliver timely, accurate, and friendly support
Assist clients in confirming schedules, appointments, and event-related details
Provide clear guidance by identifying client needs and suggesting appropriate solutions
Maintain accurate records of client interactions and updates in internal systems
Collaborate with internal teams to resolve time-sensitive or complex client issues
Ensure a positive client experience through proactive communication, follow-up, and support
Equal Opportunity Statement:
All qualified applicants will receive equal consideration without regard to race, gender, age, disability, or any other protected status. We value diversity and inclusion at every level of our organization.
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