PT Server | White Willow

The World Equestrian Center – Ocala is seeking a polished and attentive  Server to join the opening team of  White Willow ; our refined Asian dining concept located within the prestigious Equestrian Manor. This role is ideal for a hospitality professional with a passion for luxury service, a deep appreciation for culinary artistry, and a commitment to creating memorable guest experiences.

As a Server at White Willow, you will deliver personalized, graceful service that reflects the World Equestrian Center’s core values of  Quality, Class, and Distinction .

Primary Responsibilities:

• Provide warm, professional, and intuitive service to all guests, ensuring an exceptional dining experience.

• Guide guests through the menu with expertise, offering thoughtful recommendations and pairing suggestions.

• Maintain detailed knowledge of all food and beverage offerings, including ingredients, preparation methods, and cultural significance.

• Collaborate with the culinary and beverage teams to ensure seamless service and timely delivery.

• Anticipate guest needs and respond promptly to requests with discretion and care.

• Uphold the highest standards of table presentation, etiquette, and cleanliness.

• Accurately process orders and payments using POS systems.

• Support private dining and special events with elevated service and attention to detail.

• Handle guest concerns with professionalism and grace, ensuring satisfaction and loyalty.

• Always maintain a polished appearance and professional demeanor.

• Contribute to a collaborative and respectful team environment.

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor.  This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this position.

• Ability to stand and walk for extended periods.

• Ability to lift and carry trays up to 25 lbs.

• Clear and effective communication in both verbal and written formats.

• Ability to work in a fast-paced, high-touch environment.

Qualifications, Education, Experience, Skills and Abilities

• Minimum of 2 years’ experience in serving within an upscale or fine dining environment.

• Exceptional interpersonal and communication skills.

• Strong knowledge of food, wine, sake, and luxury service standards.

• Professional appearance and demeanor.

• Ability to multitask and remain composed under pressure.

• ServSafe and Alcohol Compliance Certifications required.

• Availability to work evenings, weekends, holidays, and special events.

The World Equestrian Center  is managed by  Columbus Hospitality Management ; a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.