Direct Hire Bilingual Call Center Associate

Are you a proactive communicator who thrives on building long-term client relationships? We are seeking a Financial Solutions Specialist to act as a key partner for our clients in managing their credit and short-term lending needs. In this role, you won't just answer questions; you will use your expertise to uncover life goals and financial aspirations. By asking the right questions, you will identify opportunities to provide the new solutions and services that help our clients achieve financial security. If you are passionate about deepening client loyalty and delivering a world-class service experience, we want to meet you.

salary: $54,000 - $58,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Works with clients to uncover needs for credit and short term lending while asking questions to uncover additional financial needs and recommending the best products, services, and solutions to meet those needs
• Responds to customer inquiries and concerns, creating customized solutions
• Sells and fulfills banking products including credit cards, lending needs, checking and savings accounts.
• Identifies client needs for licensed sales functions, making referrals to Line of Business partners
• Manages risk in every business, product, and service transaction leveraging available tools
• Creates positive client experience through active listening and addressing questions and concerns

Skills

• Call Center
• Active Listening
• Call Center Support
• Spanish (2 years of experience is required)

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.