Customer Service Representative
- Answer inbound calls from customers in regard to any billing and service issues
- Communicate with customers over phone, email or written correspondence in a timely manner
- Act as a liaison between customers and service operators
- Transfer customer to third party vendor to make payments
- Initiate and terminate services as requested
- High School diploma or equivalent, bachelor’s highly preferred
- 1+ years of customer service experience
- Strong computer skills required with Microsoft Word and Outlook, as well as experience working in sales CRM’s/platforms
Heather Hartley LNCS
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