Call Center Representative (North Palm Beach)

Call Center Representative (North Palm Beach) Lake Park, FL Join Our Team as a Call Center Representative Are you looking for a career with growth potential and a company that values its employees? At Earl Stewart Toyota, we’re not just offering a job — we’re offering a career with real opportunities for personal and professional development. Our diverse team of over 150 people, ranging from 21 to 76 years old, is committed to a culture of continuous learning and improvement. Whether you’re looking to take the next step in your career or start fresh in a new role, we believe in empowering our team to succeed. What You’ll Get with Us:

• Paid Vacation — Take the time you need to relax and recharge.
• 401(k) Plan — Plan for your future with our retirement benefits.
• Company-Paid Life Insurance — Your peace of mind matters.
• Health, Dental, and Vision Insurance — Comprehensive coverage for you and your family.
• Disability Insurance — We’ve got your back if you need it most.
• Access to Company Yacht — Enjoy a unique perk for work-life balance.
• Family Fund — Financial support when you need it.
• Personal Days — Flexibility to manage personal needs.
• Wellness Program — Stay healthy and active with our wellness initiatives.
• Paid Maternity/Paternity Leave — We support your growing family.
• Pet Bereavement Leave — We understand the bond you have with your pets.

What You’ll Be Doing:

• Delivering exceptional customer service — You’ll be the first point of contact, providing callers with the information and support they need with professionalism and care.
• Managing service appointments — You’ll help schedule, reschedule, and ensure that all service needs are met.
• Handling customer concerns — Address any complaints or concerns with patience and integrity, always keeping the customer’s best interest in mind.
• Following up on special orders — You’ll keep customers informed and ensure their parts or service are delivered as expected.
• Achieving performance goals — You’ll earn monthly bonuses by meeting objectives and consistently delivering outstanding service.

What We’re Looking For:

• Excellent communication skills — You can listen actively, express ideas clearly, and connect with customers.
• Organizational skills — You’re able to juggle multiple tasks while staying organized and efficient.
• Computer proficiency — Comfortable using systems to schedule appointments and track customer interactions.
• Problem-solving ability — You’re resourceful and know how to handle challenges with a positive attitude.
• A team player — You work well with others and help foster a supportive, inclusive work environment.
• Willingness to undergo a background check,and drug screening — We maintain a safe and professional work environment for all our employees.( Valid drivers license required)

Why Earl Stewart Toyota? At Earl Stewart Toyota, we’re not just selling cars; we’re building a community and a culture of excellence. We invest in our team’s development through reverse mentoring, self-evaluations, and a strong commitment to continuous improvement. Our values of innovation, ethical practices, and a people-first mentality guide everything we do. Plus, our non-smoking policy and focus on a healthy work environment set us apart as a modern, forward-thinking workplace. If you’re ready to be part of a company that puts its employees first and values your contribution, Earl Stewart Toyota is the place for you. We’re looking for individuals who are passionate about helping others and who want to grow with us. Apply Today — We can’t wait to meet you!