Vendor Analyst
- Completes all vendor tasks/requests accurately and within appropriate times ensuring verification with IRS and other external entities.
- Researches and resolves any vendor issues utilizing available resources.
- Interacts with vendors and providers to resolve difficult issues as referred to by customer service or management.
- Assist internal departments with vendor related issues, providing remediation, as necessary.
- Spearheads 1099 disbursement, addressing any vendor inquiries by utilizing detailed analysis to identify payment reporting discrepancies and issuing corrections, as necessary.
- Effectively maintains compliance by ensuring all contracted vendors receive required compliance documentation by deadlines designated by government agencies.
- Releases claims and invoices from “hold” status
- Assists with PeopleSoft maintenance by analyzing several weekly reports to identify issues and execute system updates as needed.
- Effectively maintains reporting for Paymode to assist with validating provided vendor information.
- Maintains active communication with internal departments to ensure a timely turnaround of claims and invoices.
- Assists with additional projects and tasks as required by management.
- 1-3 years of experience as a customer service agent within a healthcare environment preferred.
- Ability to manage difficult customers independently.
- Must be able to exercise discretion and independent judgment.
- Knowledge of medical terminology and claims processing procedures preferred.
- Knowledge of accounts payable processes
- Ability to work on various assignments simultaneously.
- Ability to communicate tactfully, verbally and in writing with department heads, managers, coworkers, and vendors to resolve problems and negotiate resolutions.
- Working knowledge of computers, internet access, and the ability to navigate multiple systems simultaneously as well as a variety of software packages such as Outlook, Excel, and Word.
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