SENIOR CLERK - 64054185

Requisition No: 881766

Agency: Department of Health

Working Title: SENIOR CLERK - 64054185

Pay Plan: Career Service

Position Number: 64054185

Salary: $34,760.18 annually

Posting Closing Date: 08/20/2026

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Job Title: SENIOR CLERK - 64054185

Open Competitive Opportunity

Your Specific Responsibilities:

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Pasco County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of I nnovation, C ollaboration, A ccountability, R esponsiveness and E xcellence in all aspects of their work.

Opens clinic doors and posts signs. Prepare daily schedule printouts for staff. Greets all clients coming into the clinic for Family Health Services. Checks clients in, updates demographics, and routes client through clinic for assistance. Responsible for providing generalized services in all programs including scheduling clinic appointments, making appointment reminder calls, recall client no-show appointments, registration of all clients to include financial eligibility, completing all necessary consent forms per program protocol. Answering telephone calls using proper etiquette and routing to appropriate personnel or taking accurate messages. Completes scanning of documents daily on all clients new and established. Verifies insurance eligibility by using Change, FMMIS and/ or Availity; checks for updates and enters data into HMS.

Interviews clients to determine type of services needed. Process eligibility paperwork and application for clients needing Medicaid for Pregnancy (PEPW). Keeps logs of applications and provides letter of approval/ denial to client timely. Determines and processes FPW eligibility paperwork for clients needing Medicaid services for Family Planning, ensures all documents required are provided to FPW Clerk in charges for processing.

Completes billing and/or enters services into HMS ideally same day and always within 7 days of date of service. Maintains cashier profile and performs cashier coverage for other clerks/clinic sites as needed. Collects fees for services, accepts money, issues change and receipts, runs credit card batch, settles and prepares daily receipts for deposit. Checks and balances daily receipts. Keeps abreast of Medicaid and Medicare billing information, updates, and changes. Uses charge card machine to collect fees from clients. Prepares immunization records and forms and necessary. Enters information into FL shots module.

Assists with orientation/training of clerical staff as directed. Employee will be crossed trained for all clerical positions. Attends all staff meeting necessary.

Operates computer, printer, copy machines and scanners with accuracy.

Performs other related duties as required.

Required Knowledge, Skills, and Abilities :

• Knowledge of office procedures and practices.
• Skill in reading, understanding, and applying applicable rules, regulations, policies, and procedures.
• Skill in listening to and understanding the needs of both internal and external customers.
• Ability to communicate effectively orally and in writing.
• Knowledge of basic mathematics and the ability to perform basic calculations.

Qualifications :

Minimum:

• Must have a valid FL Driver’s License.

Preferred :

• 1 year experience working in Public Health or in any Medical Office Setting.
• 1 year experience working in Medical Billing.
• Experience using an electronic health record (EHR).
• Experience working in Family Planning and/or STI services.

Florida Department of Health Mission, Vision, and Values :

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work :

7509 State Road 52, Hudson, FL 34667

The Benefits of Working for the State of Florida :

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

Your take home pay can be significantly influenced by your insurance premiums.

Compare your current premium with the State of Florida employee premiums!

• Monthly employee premium for the standard PPO/HMO:
  • Single coverage is $50
  • Family coverage is $180
• Monthly employee premium for the High Deductible Health Plan PPO/HMO:
  • Single coverage is $15
  • Family coverage is $64.30
  • Retirement plan options, including employer contributions

(For more information, please click

• Flexible Spending Accounts;
• State of Florida Tuition Waiver Program;
• Professional Development Training Opportunities
• And much more!

Please be advised :

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.