Security Helpline Associate
- Answer calls regarding location security.
- for example, calls concerning alarm systems
- cameras malfunctioning
- follow up to 911 calls
- Review video involving customer accidents
- Create work orders with the appropriate department to handle any issues
- Assign access cards and key codes to associates
- Assist in protecting against possible internet fraud
- Frequently communicate with store personnel, other corporate security staff, and outside law enforcement representatives
- High School Diploma or GED required
- Able to use MS Office products including Excel
- Be available to work most weeks from 7:00 AM to 3:00PM or 3:00 PM to 11:00 Monday through Friday and some weekends
- Because our stores are open 7 days a week, and most holidays, you are required to be on call for some holidays. We are closed on Christmas, Thanksgiving and Easter
- Must have a high level of integrity and be able to maintain confidentiality
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