Strategic Partnerships Manager - Remote

Strategic Partnership Manager
Remote Opportunity

Are you passionate about building meaningful relationships and driving impactful business results? Join a dynamic team that is transforming the lending industry and empowering small and medium-sized businesses to thrive!

We specialize in providing innovative Software as a Service (SaaS) solutions that simplify and streamline the lending process for banks and lenders, with a strong focus on SBA lending. Our scalable platforms have facilitated over $7 billion in SBA loans and process more than 1,000 business loan applications daily. We're driven by core values of innovation, integrity, collaboration, and a commitment to supporting small businesses.

We're looking for a Strategic Partnership Manager to join our team and play a key role in strengthening and expanding our partnerships with brokers, lenders, marketplaces, banks, and technology platforms. This role is crucial in supporting our mission to deliver exceptional funding solutions for small businesses.

What You'll Do

As the Strategic Partnership Manager, you'll report to the Director of Strategic Partnerships and be a key contributor to maximizing our partners' performance. Your primary focus will be managing relationships with existing partners, identifying opportunities for growth, and collaborating across teams to drive results.

Your responsibilities will include:

Building and maintaining strong relationships with stakeholders at partner organizations to deepen integrations and drive business growth.
Identifying and implementing critical success factors for partner accounts, working closely with internal and external teams.
Providing regular performance insights, including monthly, quarterly, and annual reports, to ensure continuous improvement.
Supporting new partner onboarding in collaboration with the Business Development Team.
Re-negotiating commercial terms as partnerships evolve, ensuring mutual success.
Collaborating with internal teams, including product, legal, marketing, sales, and compliance, to optimize partnerships.
Driving innovation by improving processes and developing new strategies to elevate the partnerships team.

What You Bring

We're looking for someone with:

3-5 years of experience in customer success or partner management roles, preferably within financial services or fintech.
A proven track record of engaging effectively with teams across partner organizations, including sales, business development, legal, and product teams.
Strong project management skills with the ability to juggle multiple partners and initiatives.
Excellent communication skills for leading meetings, providing training, and conducting quarterly business reviews.
Analytical expertise to drive decisions and measure success using a metrics-driven approach.
Proficiency in PowerPoint and Excel; experience with Salesforce reporting is a plus.
A proactive and collaborative mindset with a knack for problem-solving and improving processes.

Why Join Us?

Be part of a team that is revolutionizing the lending industry and making a real impact on small businesses.
Work in a remote, collaborative environment with a strong emphasis on innovation and growth.
Enjoy opportunities for personal and professional development in a fast-paced, mission-driven organization.

Equal Opportunity Employer

We are an equal opportunity employer and welcome applications from all individuals, regardless of race, sex, age, color, religion, national origin, veteran status, disability, or any other protected status.
Employment Type: Full-Time
Salary: $ 78,900.00 79,300.00 Per Year