NMCI/NGEN Support Administrator
Job Type: Full-Time
Security Clearance: Secret AERMOR is hiring NMCI/NGEN Support Administrators to provide comprehensive support for Navy Marine Corps Intranet (NMCI) and Next Generation Enterprise Network (NGEN) services. This role involves interfacing with NAVSEA, processing orders and modifications, troubleshooting hardware and software issues, and ensuring compliance with cybersecurity policies. The specialist will also act as a liaison between Naval Surface Warfare Center Panama City Division (NSWC PCD) and NMCI/NGEN Base Operations, supporting end-users in IT-related concerns. Key Responsibilities:
- Operate the NMCI Enterprise Tool (NET) for order processing and management
- Interface with NAVSEA and NMCI/NGEN Contractors to process and track orders.
- Analyze user needs for new and existing hardware, software, and services, researching solutions and providing recommendations.
- Troubleshoot NMCI/NGEN hardware, network, and software issues, including classified end-user machines.
- Maintain databases for classified users and machine administrators.
- Develop and maintain action and response logs.
- Notify Points of Contact (POCs) of due dates for orders and modifications.
- Schedule and coordinate hardware, software, and service changes via Move, Add, or Change (MAC) requests.
- Submit and track Information Technology Procurement Requests (ITPRs).
- Submit NMCI/NGEN and Flank Speed account creation requests, verifying Cybersecurity Awareness training and System Authorization Access Requests (SAARs).
- Support end-users as a Trusted Agent with Cryptographic Log On (CLO) issues.
- Review SAARs in the Enterprise Data Warehouse (EDW) within two business days.
- Act as the Activity Customer Technical Representative (ACTR), supporting end-users in resolving IT issues via NESD.
- Provide technical support for NMCI/NGEN Standard, Science and Technology (S&T), and classified end-user machines.
- Support NSWC PCD conference rooms and maintain e-mail distribution lists.
- Provide assistance with Hot Spot devices, smartphones, and other IT-related devices.
- Create and maintain groups for the Global Address Listing (GAL) and security groups using government-provided utilities.
- Submit work orders for NMCI/NGEN issues, including CLIN 27 (Server) concerns.
- Develop and submit Statements of Objectives (SOO) for unpriced contract line items (CLINs).
- Maintain proficiency in Nautilus Virtual Desktop (NVD) and Flank Speed, providing technical support as needed.
- Provide technical support for civilian new hire briefings.
- Stay updated with NMCI/NGEN ordering and support tools.
- Must have 3+ years of experience and SEC+ certification or equivalent.
- Proficiency in Microsoft Office, Microsoft Teams, Microsoft SharePoint, Adobe Reader and Pro, Alloy Navigator, and ServiceNow.
- Preferred experience with NMCI NET.
- Strong analytical and problem-solving skills.
- Excellent communication and technical documentation skills.
Recommended Jobs
Bartender
Bartender Looking for an experienced hard working bartender with open availability to join our team. Job Overview: We are a family owned Chicago themed sports bar that serves Winter Park…
Field Service Manager
Job Summary: We are one of the largest and fastest growing Property Management Firms in Central Florida managing. We are looking for someone to join our firm. A CLEAN DRIVING RECORD IS A MUST. …
Assistant Landscape Project Manager
Qualifications • You are a highly-motivated, self-driven, natural leader that enjoys working alongside others in managing and developing people in a fast-paced environment • Landscape Install…
Sales Associate - Abby Road Jacksonville
Abby Road Jacksonville , located at 140 John Harden Dr, Jacksonville, AR 72076 is looking for a Sales Associate to join our team. Our ideal candidate is a self-starter, motivated, punctual and engag…
Director, Strategic Insights & Analytics
YOUR OPPORTUNITY YOUR OPPORTUNITY In this role, you will be accountable for uncovering and driving insights into action by putting the consumer at the center of every single business decision. …
AWS Bedrock Architect - Generative AI
The Role: Position: AWS Bedrock Architect – Generative AI Industry: Information Technology (IT) Location: Bay Area (CA), Dallas (TX), or New Jersey (USA) Type: Full-Time Experience: 8–15 y…
Police Communications Dispatcher (20689278)
Location 6850 Laguna Park Way Sebastopol, 95472 Description TAKE PART IN SUPPORTING THE CITY OF SEBASTOPOL POLICE DEPARTMENT! The City of Sebastopol is currently seeking qualified can…
Occupational Therapist
Join Encompass Health Corporation, a leader in facility-based and home-based patient care, as a dedicated Occupational Therapist. In this role, you will be a crucial part of our mission to provide com…
Physician - Family Medicine
* Join a reputable practice comprising of 2 seasoned physicians and 3 advanced practice providers (APPs)*Assume responsibility of established patient panel at initial start of practice*Work in collabo…
Skilled Laborer - Burner
D.H. Griffin Wrecking Co., Inc., is one of the leading demolition specialists in the country. We are growing our team and accepting applications for experienced High Burners/Torch Cutters who are wil…