Field Service Engineer

Field Service Engineer - Controls

Remote | United States, Florida / Georgia | Up to 80% Travel

Join Mpac Langen and Keep Global Packaging Operations Running

Are you an experienced Controls Engineer who thrives on solving complex technical challenges, commissioning automation systems, and working directly with customers?

At Mpac Langen , we're looking for a Field Service Engineer to join our growing Service team in the United States. This is a remote-based role offering the opportunity to work on advanced automated packaging systems across North America and beyond. You'll play a critical role in installation, commissioning, troubleshooting, programming, and customer support activities for world-class packaging machinery.

If you enjoy travelling, collaborating with customers, and being hands-on with innovative automation technology, we'd love to hear from you.

What You'll Be Doing

As a Field Service Controls Engineer, you'll be the technical expert supporting customers and internal teams throughout the lifecycle of our automated packaging systems.

Key responsibilities include:

• Commissioning and supporting new automated packaging equipment
• PLC programming, troubleshooting and electrical debugging in the field
• Supporting Factory Acceptance Tests (FATs), installations and start-ups
• Providing programming and electrical support for ancillary equipment
• Working with project and operations teams to resolve technical issues efficiently
• Updating electrical schematics and implementing design improvements
• Configuring servos, VFDs and control systems
• Supporting customer troubleshooting and technical service requests
• Driving continuous improvement initiatives and contributing to engineering standards
• Building strong customer relationships through exceptional technical support

What We're Looking For

Essential Experience

• 5+ years of experience in industrial automation, controls engineering, or machinery commissioning
• Experience within packaging machinery or industrial automation environments
• Strong knowledge of:
• Allen-Bradley ControlLogix and MicroLogix platforms
• Motion control systems
• FactoryTalk HMI
• PLC programming and troubleshooting expertise
• Strong understanding of machine safety and control-reliable design principles
• Bachelor's degree in Electrical Engineering or equivalent technical qualification
• Excellent customer service and communication skills
• Ability to work independently in a remote environment while collaborating effectively with global teams

Nice to Have

• Siemens PLC experience
• AutoCAD Electrical knowledge
• Experience commissioning high-speed automated equipment

What Makes This Role Exciting?

• Work with advanced automated packaging technology
• Remote-based position with flexibility and autonomy
• Extensive customer interaction and problem-solving opportunities
• International exposure with training in North America and Europe
• Opportunity to support projects from installation through successful production launch
• Join a collaborative team that values innovation, continuous improvement, and technical excellence

Travel Requirements

This role requires up to 80% overnight travel , depending on customer location and business needs. Candidates must hold a valid passport and driver's licence and be able to travel domestically and internationally without restriction.

Why Mpac Langen?

At Mpac Langen, we design and deliver industry-leading automation and packaging solutions for some of the world's most recognised brands. Our people are passionate about innovation, engineering excellence, and customer success. When you join our team, you'll have the opportunity to work on challenging projects, develop your expertise, and make a genuine impact in a growing global organisation.

Ready to take your controls engineering career to the next level? Apply today and become part of the Mpac Langen team.