Health Care Office Front Desk

Indian River Acupuncture & Functional Medicine
Vero Beach, FL

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About us

Find your ZEN job here! Indian River Acupuncture & Functional Medicine is Vero's largest natural health care office specializing in acupuncture, Functional Medicine, nutrition, herbs/supplements and emotional health. You will support our team of five providers and our wonderful patients who expect an elevated level of patient care. Our ideal candidate maintains a healthy lifestyle and is interested in or has experience with natural medicine therapeutics.

Hours: Mon-Thurs- 9:30a-6:00p, Fri 9:00a-5:30p

Absolute necessities:

  • Positive attitude, upbeat energy, can-do mindset
  • Collaborative, co-operative and team-oriented
  • Reliable, dependable, follows thru- willing to help wherever needed
  • Emotionally mature, understands accountability and takes responsibility seriously
  • Posseses situational awareness and ability to stay calm under pressure
  • Quick-learner, able to grasp a large volume of new information and implement accurately and efficiently

Responsibilities:

  • Engage with patients in a professional and friendly manner at all times
  • Answer phones and direct patient requests to appropriate staff member
  • Handle all check out and payment processes, including accurate data entry into EHR
  • Maintain accurate provider day sheets which include precise calculations
  • Maintain patient records in EHR and update information as necessary
  • Responsible for medical record management, including filing, scanning, and organizing documents in electronic charts
  • Clean rooms and treatment supplies after patient visits
  • Receive, stock and maintain all inventory
  • Provide administrative support to health care staff as needed

Qualifications: - High school diploma or equivalent required- Previous experience as medical receptionist preferred- Proficient in using computer systems and software, experience with electronic medical record system (EMR) a plus

- Ability to multitask and prioritize workload in a fast-paced environment- Ability to stay focused when tasks are interrupted- Excellent communication skills, both written and verbal

Skills: - Strong computer skills, including Excel and Word- Experience with medical records management, including filing, scanning, and organizing documents- Understanding of HIPAA and patient confidentiality- Experience verifying benefits, filing and tracking health insurance claims is a plus

If you are a motivated individual with excellent organizational skills and a passion for providing exceptional administrative support in a healthcare setting, we encourage you to apply.

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

  • Employee discount
  • Paid time off
  • Retirement plan
  • Uniform allowance
  • Wellness program

Healthcare setting:

  • Private practice

Medical specialties:

  • Holistic Medicine

Schedule:

  • Monday to Friday

Work Location: In person

Posted 2026-06-30

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