PROGRAM ADMINISTRATOR - SES - 60069284

Requisition No: 861387 

Agency: Children and Families

Working Title: PROGRAM ADMINISTRATOR - SES - 60069284

 Pay Plan: SES

Position Number: 60069284 

Salary: NLT $2,019.24 Biweekly 

Posting Closing Date: 09/23/2025 

Total Compensation Estimator

OCCUPATION PROFILE

JOB FAMILY: MANAGER

OCCUPATIONAL GROUP: MANAGER

OCCUPATION: COMMUNITY AND SOCIAL SERVICE MANAGERS

11-9151

DESCRIPTION

This is managerial work planning, supervising, or coordinating activities of a social service or community outreach program. Incumbents manage the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve managing an organization of social workers, counselors, or probation officers.

EXAMPLES OF WORK

Confers and consults with individuals, groups, and committees to determine needs and plans in order to recommend implementing, and extending organization's programs and services.

Manages organizational policies, defines scope of services offered, and the administration of procedures.

Establishes and maintains relationships with other agencies and organizations in community to meet and not duplicate community needs and services.

Manages public relations.

Researches and analyzes member or community needs as basis for community development.

Manages all or most aspects of program activities to serve clients of agency.

Prepares, distributes, and maintains records and reports, such as budgets, personnel records, or administrative documents necessary to the operation of the organization.

Speaks to community groups to explain and interpret agency purpose, programs, and policies.

Administers fiscal operations, such as planning budgets, authorizing expenditures and coordinating financial reporting.

Develops organizational policies and procedures and establishes evaluative or operational criteria.

Supervises the establishment of work schedules and assignments for staff, according to workload, space and equipment availability.

Prepares the status reporting of programs,services, and quality initiatives.

Recruits, hires, and evaluates the performance of program staff and auxiliary personnel.

Reviews and analyzes organizational activities and data to aid planning and to improve service utilization.

Consults with professional, business, and community groups to discuss service problems, coordinate activities and plans, and promote community and social service programs.

Develops or supervises the design of instructional materials and in-service training for employees and the community.

Inspects programs for emergency readiness and compliance of access and safety regulations and recommends operational modifications.

Provides technical assistance to other agencies regarding community and social services.

EXAMPLES OF JOB CHARACTERISTICS

Making judgments about or assessing the value, importance, or quality of things or people.

Establishing long range objectives and specifying the strategies and actions to achieve these objectives.

Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.

Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.

Observing, receiving, and otherwise obtaining information from all relevant sources.

Monitoring and controlling resources and overseeing the spending of money.

Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.

Providing guidance and direction to subordinates, including setting performance standards and monitoring subordinates.

Recruiting, interviewing, selecting, hiring, and promoting persons for the organization.

Approving requests, handling paperwork, and performing day-to-day administrative tasks.

Encouraging and building mutual trust, respect, and cooperation among team members.

Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.

Developing constructive and cooperative working relationships with others.

EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES

Motivating, developing, and directing people as they work, identifying the best people for the job

Weighing the relative costs and benefits of a potential action

Determining how money will be spent to get the work done, and accounting for these expenditures

Actively looking for ways to help people

Being aware of others' reactions and understanding why they react the way they do

Adjusting actions in relation to others' actions

Talking to others to effectively convey information

Communicating effectively with others in writing as indicated by the needs of the audience

Understanding written sentences and paragraphs in work related documents

Listening to what other people are saying and asking questions as appropriate

Knowing how to find information and identifying essential information

Managing one's own time and the time of others

Using logic and analysis to identify the strengths and weaknesses of different approaches

Determining the long-term outcomes of a change in operations

Developing approaches for implementing an idea

Identifying the things that must be changed to achieve a goal

Developing an image of how a system should work under ideal conditions

Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods

Knowledge of policies and practices involved in personnel/human resource functions

Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles

Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data

Knowledge of numbers, their operations, and interrelationships including one or more of the following: arithmetic, algebra, geometry, calculus, statistics, and their applications

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process

Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques

Knowledge of some or all of the following: weaponry, public safety, security operations, rules, regulations, precautions, prevention, protection of people, data and property

LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS

EFFECTIVE 7/1/02

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.