Accounts Receivable Clerk

Accounts Receivable Admin
Temporary
Location: Jacksonville, FL 32226
Start: ASAP
Pay: $22/ hour
Shift: 40 hrs/ week
Duration: 30 days

Job Summary:
Responsible for invoice submittal, timely collection of outstanding accounts receivable balances. Also responsible for observing accounts to identify overdue payments, report collection activity, address customer queries, and develop repayment plans. Will work closely with Accounts Receivables Supervisor, Accounting team, and customers on a daily basis.

Primary Duties & Responsibilities:

• Collect customer payments in accordance with payment due dates
• M onitor assigned customer accounts to identify unresolved debts and past due receivables
• Make collection calls in a professional manner while keeping and improving customer relations
• Facilitate timely payment of invoices by communicating to customers their outstanding balances
• Partner with both customer and internal departments to conduct research and resolve transaction discrepancies as well as held order situations
• Review on-hold/release decisions in a timely manner on customers’ order that have been placed on hold and work with internal contacts/customers to resolve on-hold order situations
• Identify issues attributing to account delinquencies and discuss them with management team
• Develop effective repayment plans
• Follow up on payment commitments made by customers to ensure money is in transit
• Assist in reducing customer DSO (days sales outstanding)
• Identify and resolve payment discrepancies and answers customer inquiries as needed
• Perform all other duties assigned by Accounts Receivables Supervisor
• Research and implement effective collection techniques
• Identify, document and effectively communicate root causes of collection delays and/or billing errors
• Participate in and make contributions toward department’s quality and sustainable continuous improvement efforts and projects
• Process drop shipment purchase receipts
• Initiate credit orders and re-bill transactions as needed to correct billing errors
• Submit invoices to customers in methods per their requirements and customer portal in a timely manner
• Utilize system reporting to confirm invoices are submitted within 24-72 hours of shipment of material
• Navigate several shared email inboxes

Positional Requirements & Qualifications:

• High School diploma
• Strong working knowledge of Microsoft Excel
• Experience with Ariba or Coupa web-portal or similar preferred
• 2+ years of commercial, business to business accounts receivable collection experience preferred
• Experience with Microsoft 365 Dynamics preferred