Product Specialist - Healthcare SaaS Experience Needed (Tampa)

Experience in SaaS or healthcare technology is a must *

About PracticeSuite

PracticeSuite is a leading provider of cloud-based healthcare technology solutions, helping medical practices streamline operations, enhance patient engagement, and optimize revenue cycle performance.

Role Overview

We are seeking a Product Specialist to support data-driven decision-making across our product organization. This role will focus on analyzing product performance, user behavior, and feature adoption to help guide product strategy, UI/UX improvements, and new product initiatives.

Key Responsibilities

• Analyze product usage, customer behavior, and feature performance to generate actionable insights
• Build and maintain dashboards and reports to track key product metrics and KPIs
• Partner with Product Managers, Engineering, and Design teams to support product initiatives
• Identify trends, gaps, and opportunities to improve user experience and product adoption
• Support A/B testing and experimentation efforts
• Translate business requirements into data analysis and reporting frameworks
• Monitor and evaluate the success of new feature releases and enhancements
• Assist in defining product metrics and success criteria

Qualifications

• 2–5 years of experience in product analytics, business analytics, or a related role
• Strong analytical and problem-solving skills
• Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI, Looker)
• Experience working with product analytics tools (e.g., Mixpanel, Amplitude, Google Analytics)
• Understanding of product lifecycle and Agile methodologies
• Ability to communicate insights clearly to both technical and non-technical stakeholders
• Familiarity with UI/UX metrics and user behavior analysis
• Exposure to experimentation frameworks and statistical analysis
• Basic understanding of AI/ML-driven products and metrics