Operations Manager
55,000.00 USD Annual Job Summary:
Operate and oversee the Unit daily operations so as to maximize net profit and personnel potential while operating within the confines of company policy. Job Description: ESSENTIAL FUNCTIONS
- Direct management staff at the unit in the areas of marina, lodge, restaurant, retail, employee housing, and campground operations
- Maintain a positive environment
- Maximize utilization of all revenue generating venues
- Ensure all record keeping and reporting is kept accurate and current.
- Communicate and maintain a positive working relationship with all our partners i.e. Park Service, vendors, etc.
- Maintain a customer service program dedicated to exceptional customer service
- Maintain compliance with contract obligations or regulatory requirements
- Maintain a competent staff through sound hiring practices and a comprehensive program for communication of goals and practices, and performance evaluations
- Direct management staff to assure a safe and attractive environment for guests and employees
- Participate in all functions and activities regarding marina operations, campground, Retail, lodging, and food & beverage operations to evaluate processes, procedures and staffing for "Best Practices" and efficiencies for improvement
- All other duties as assigned
- Working knowledge of computer systems and programs, POS systems, and hospitality operations
- Excellent customer service and employee relations skills
- Standing for short and long periods of time
- Sitting for long and short periods of time
- Working in hot, humid, and buggy conditions
- Lifting up to 50 pounds
- Bending
- Walking
- Stooping
- Driving golf cart/gator
- Vessels
- Computer
- Vehicles
- PPE's
- Cleaning Equipment
- POS Systems
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