Regional Director of Operations

Regional Director of Operations

Position Overview

Aligned Solutions is seeking a Regional Director of Operations for a well respected company. The Regional Director of Operations oversees the performance, growth, and operational standards of multiple dental practices. This leader is responsible for driving financial results, strengthening team performance, and ensuring an outstanding patient experience across the region.

The role requires a strategic and hands-on professional with strong financial acumen, leadership experience, and the ability to build trust with clinical and administrative teams. Success requires accountability, initiative, and a commitment to continuous improvement.

Location and Travel Expectations

• Candidates located in Central or South Florida are preferred.

• This is a hybrid position.

• Travel to supported practices throughout the southern United States is required approximately two to four times per month, depending on the candidate’s location.

• A valid driver’s license is required.

Key Responsibilities

The Regional Director of Operations will lead day-to-day operations across multiple sites to ensure consistent growth and performance. Responsibilities include:

• Increasing revenue by improving orthodontic case acceptance, enhancing provider productivity, and strengthening collections processes.

• Managing expenses, overseeing vendor relationships, and identifying cost efficiencies to protect profitability.

• Recruiting, developing, and mentoring office teams while fostering a culture of accountability and service excellence.

• Ensuring high patient satisfaction through strong customer service standards, well-maintained facilities, and timely resolution of concerns.

• Overseeing clinical and administrative scheduling to maximize efficiency and capacity utilization.

• Reviewing key performance indicators with office leadership and implementing performance improvement plans as needed.

• Supporting regional marketing initiatives and community outreach efforts.

• Partnering with Human Resources on hiring, performance management, employee relations, compensation administration, and policy enforcement.

• Maintaining compliance with all federal, state, and dental regulatory requirements.

• Leading operational improvement initiatives and implementing new systems or software.

Qualifications and Experience

• Candidates must have at least three years of experience in dentistry or a dental service organization.

• Experience leading teams of ten or more employees is required.

• Demonstrated success managing budgets or profit-and-loss statements and achieving financial targets is required.

• A bachelor’s degree is preferred.

• Proficiency with Microsoft Office and standard business software is expected.

The ideal candidate demonstrates strong organizational and analytical skills, excellent communication abilities, and the capacity to manage multiple priorities in a fast-paced environment. Regular travel is required.

Compensation and Benefits

• The organization offers competitive base compensation and a performance-based bonus program.

• Benefits include medical coverage and paid time off.

• The role provides hybrid work flexibility and opportunities for career advancement.

• A company-issued laptop and cellphone are provided.

• A 401(k) plan with employer match is included.

Ideal Candidate Profile

This position is ideal for someone who seeks meaningful ownership and thrives in a performance-driven environment where strong results lead to increased responsibility. The organization supports professional growth through conferences, workshops, networking opportunities, and tuition reimbursement for approved development programs.

The successful candidate will be willing to work alongside teams, address challenges directly, and take initiative at every level of the organization to ensure goals are achieved.