Towing Dispatcher

****Please NOTE****DO NOT apply through your Indeed account. All applications must be submitted in person or online at

Johnson's Wrecker Service, Inc. is Orlando's Oldest & Largest Towing Service! We are family owned and operated and have been in business for over 50 years. Our operations are open 24 hours a day, 7 days a week, and 365 days per year. We are currently seeking qualified Dispatchers. MUST BE AVAILABLE TO WORK ALL SHIFTS, INCLUDING AN OVERNIGHT WEEKEND SHIFT.

Please note: ALL APPLICANTS MUST APPLY IN PERSON at 580 Wilmer Avenue, Orlando, FL 32808 Monday through Saturday 9am - 5pm OR online at

Dispatchers are the main point of contact between the driver and the customer. Primary responsibilities include - rapid response to municipal and law enforcement agencies to clear the roadway, coordinate pickup / delivery with the customer, and maintain excellent communication with drivers and customers.

Responsibilities and Duties

• Obtain detailed information from customers regarding pickup / delivery location (including all special instructions)
• Maintain accurate documentation on log sheets
• Dispatch trucks for vehicle pickup and delivery within company timelines
• Respond to customer inquiries and requests in a professional manner
• Maintains a positive and professional attitude in all situations

Qualifications and Skills

• 3+ years of dispatching experience (preferred)
• Excellent multi-tasking ability in a fast paced environment
• Communicate clearly and effectively in English
• Ability to navigate the internet and read GPS maps for logistical instructions
• Resolve conflict with reasonable solutions
• Must be able to pass an FDLE background check
• Must possess a high school diploma or equivalent
• Must be authorized to work in the United States (E-verify)

Benefits

• Competitive Wages
• Paid On The Job Training
• Medical, Dental, Vision, AD&D Insurance
• Paid Time Off with Flexible Leave Options
• Employee Assistance Program (EAP)
• 401k Retirement Package

Job Type: Full-time

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekends as needed

Ability to Commute:

• Orlando, FL 32808 (Required)

Work Location: In person