Assistant Hotel General Manager
Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry! Responsibilities:
- Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
- Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
- Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
- Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
- Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
- Previous experience managing a team is required; preferably in a hospitality role such as department manager
- Proven customer service experience as a manager; strong guest-focused mentality
- Have superb communication skills, organizational skills, and problem-solving skills
- High school diploma or GED is required
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