Process Optimization Manager
- Partner with Process Optimization Leadership to drive DT's overall process optimization program, deploying LEAN Six Sigma methodologies and tools, where appropriate to improve business processes, in alignment with strategic and related programs
- Identify, prioritize and lead process optimization initiatives that align with organizational goals, DT's enterprise strategy and that put the customer at the center of service delivery
- Drive measurable improvements in cost reduction, cycle time, quality, customer satisfaction and efficiency
- Manage process improvement projects, ensuring project delivery expectations around time, budget and scope are met
- Collect, analyze, interpret and translate complex data into actionable insights for program stakeholders of all levels
- Collaborate across Deloitte Technology service areas and teams outside of DT as appropriate to ensure process improvements are sustainable
- Partner with leaders and teams to drive adoption of process improvements, as appropriate
- Support change management strategies to embed a culture of operational excellence and continuous improvement
- Coach and mentor Green Belts and business leaders in LEAN Six Sigma methods and tools
- Deliver training sessions, workshops and Kaizen events
- Partner to identify opportunities for automation, digitization and technology-enabled solutions where appropriate
- Support the enhancement & development of dashboards that monitor process health and performance, ensuring continued process transparency & health
Required:
- Bachelor's Degree/Bachelor of Business/Bachelor of Technology
- LEAN Six Sigma Black Belt certification
- 7 years of experience in business process/project delivery experience, preferably in a global organization, with good understanding of a comprehensive set of best practices and tools for developing and deploying technology solutions.
- Self-directed and experienced in managing LSS Blackbelt level projects
- Ability to understand technical concepts to create strategic, program level summaries and draw decision points and insights
- Strong strategic thinking and problem-solving skills, with the ability to analyze complex problems, identify opportunities, and develop effective solutions
- Excellent process management skills, with the ability to manage multiple processes simultaneously while continuously measuring and improving those processes
- Strong leadership and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and lead a global multi-disciplinary team of assigned resources
- Advanced experience with use of reporting and presentation tools like Excel and PPT
- Experience with use of MS Teams and/or SharePoint
- Masters Degree
- 10 years of experience in business process/project delivery experience, preferably in a global organization, with good understanding of a comprehensive set of best practices and tools for developing and deploying technology solutions.
- PMP or SAFe certification
Recommended Jobs
Delivery Lead (12 Month Contract)
Delivery Lead Location: East Coast (NY/NJ, Atlanta, Charlotte, or South Florida) Duration: 12 months + Who We Are AND Digital is a tech company dedicated to accelerating digital delivery …
Certified Personal Coach - North Miami Beach
About GOLFTEC: GOLFTEC is the world leader in golf instruction with over 260 locations across the globe. As the #1 employer of PGA Teaching Pros, golfers of all ability levels can work with a golf…
Senior Accounts Payable Specialist
Job Title: Senior Accounts Payable Specialist Type: Full Time Job Summary: This position requires a detail-oriented and experienced Accounts Payable Specialist with Job Costing Experience. The po…
Personal Ticket Consultant
At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. The NASCAR Sales Academy is seeking driven and passionate individuals to…
Colorectal Surgeon, Surgery - OR, Full Time, Flex Shift, Job ID#1729998
Job Description Job Description Position Summary: The Colorectal Surgeon provides advanced surgical and non-surgical care for patients with benign and malignant diseases of the colon, rectum, …
OTR Dry van Lease-purchase Job in Port Orange, FL by HMD Trucking
Dry Van Lease-Purchase Truck Driving Jobs in Port Orange, FL HMD Trucking is delighted to offer a Lease Purchase program for experienced OTR CDL A drivers in Port Orange. This opportunity provid…
Assistant Store Manager PT
About Our Company Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Austr…
Electronic Technician
Description: Performs testing, troubleshooting, and assembly of electronic circuit card assemblies and RF subcomponents using standard procedures and diagnostic equipment. S…
Assistant Manager
Benefits: Bonus based on performance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wel…
HVAC Manager
Overview: Our Home Services family is growing! We are seeking a skilled and experienced HVAC Supervisor to lead our team in providing exceptional heating, ventilation and air conditioning. The ide…