Retail Stores Leader

Overview

Head of Retail – Professional Apparel Stores

We’re hiring a Head of Retail to lead our network of retail locations across 9 states, where our brand vision comes to life every day. Our company designs and sells a broad array of specialty apparel, including a wide variety of private label brands for professionals in the medical and culinary industries who rely on us for both function and style. Our mission is to discover, curate, and create brilliant uniform design that inspires confident personal expression and performance.

In this role, you’ll drive sales, develop retail talent, and ensure operational excellence across all stores. You’ll lead with a customer-first mindset, manage key performance metrics, and build strong, engaged teams that deliver results. We’re looking for a strategic thinker with hands-on retail experience and a passion for building great store experiences from the ground up.

We'd love to hear from you if you’re ready to grow with a purpose-driven brand in the retail apparel space.

Key Responsibilities

• Develop and execute retail sales strategies that support company growth targets and brand objectives.
• Define and manage key performance indicators (KPIs) such as sales per square foot, conversion rates, average transaction value (ATV), and units per transaction (UPT).
• Analyze store performance data and market trends to identify risks and opportunities; create action plans to improve underperforming locations.
• Collaborate with merchandising and planning teams to ensure inventory, assortment, and product flow are aligned with sales goals and regional demand.
• Drive a performance-focused culture by delivering clear reporting, accountability frameworks, and coaching aligned to KPIs.
• Lead retail business reviews to assess progress, set goals, and adjust strategies based on results.
• Create and forecast store-level revenue targets, balancing ambition with data-driven insights and operational feasibility.
• Partner with marketing and eCommerce to deliver omnichannel initiatives that support in-store sales and customer acquisition.
• Test, refine, and scale innovative selling strategies, such as local events or staff-led fitting programs.
• Design and implement performance-based incentive programs that drive sales and reward top-performing store teams.
• Actively visit stores and stay close to day-to-day operations to coach teams and identify opportunities for improvement. Position requires 50% of the time spent visiting stores and the competition.
• Responsible for identifying underperforming locations, evaluating market opportunities, and coordinating store relocations, closures, and openings.
• Deliver an exceptional customer experience that reflects our product quality and brand values.
• Recruit, train, and mentor store leaders to build high-performing, customer-first teams.

Qualifications

• 7+ years of progressive apparel retail multi-unit or regional leadership experience —women’s apparel experience preferred.
• Prior experience building B2C sales as well as establishing and growing B2B strategies in assigned markets.
• Proven track record of driving sales growth and achieving KPIs such as conversion rate, ATV, UPT, and customer satisfaction.
• Demonstrated ability to lead, coach, and develop high-performing retail teams in a fast-paced, customer-focused environment.
• Strong business acumen with experience in retail strategy, forecasting, P&L management, and performance analysis.
• Hands-on leadership style with a willingness to be present in stores, support field teams, and address operational challenges directly.
• Proficiency with retail analytics tools, POS systems, workforce scheduling platforms, and sales reporting dashboards.
• Excellent communication and collaboration skills; able to influence across all levels and work cross-functionally with marketing, merchandising, and operations.
• Passion for customer experience, team culture, and brand-building at the store level.
• Bachelor’s degree in Business, Retail Management, or a related field preferred (or equivalent experience).

PLENTY OF BENEFITS TOO

UA BRANDS offers a full range of benefits, allowing you the opportunity to customize a benefits package that addresses both your health and financial needs.

• Medical and Pharmacy Coverage
• Dental and Vision Coverage
• Life/AD&D Insurance
• Employee Assistance Program – self-care and support for life’s everyday challenges
• Extensive 401(k) plan with company matching - Save for your future
• Paid Family Leave
• Short & Long Term Disability – Company Paid
• Accident, Hospital Care and Critical Illness Insurance – Protect your Income
• Auto Insurance
• Legal Insurance and ID Theft Protection
• Nationwide Pet Insurance
• Holiday Pay
• Paid Time Off – Life Balance
• Volunteer Time Off – Make an Impact
• Employee Discount Program
• Referral Program - Get paid to work with Friends
• Regular Social Activities and Events – Mandatory Fun
• See more of the benefits we offer

UA IS AN EQUAL OPPORTUNITY EMPLOYER

As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

We are a Drug-Free Workplace.