Vehicle Exchange Specialist
Position: Vehicle Exchange Specialist Position Is full-time. This is not a remote position. Job address: 2755 W. Tennessee Street, Tallahassee, FL 32304 Join a Winning Team: Vehicle Exchange Specialist Wanted at Our Premier Kia Dealership Are you passionate about people and cars? Do you thrive in a fast-paced, customer-focused environment where your communication skills can shine and your drive for success is rewarded? We’re looking for a high-energy motivated Vehicle Exchange Specialist to join our industry-leading Kia dealership. As part of our Vehicle Exchange Department, you'll play a key role in enhancing customer experience while helping our clients discover exciting upgrade opportunities. This is more than a sales job — it’s a chance to be a trusted advisor and help people get into a newer, safer, and better-equipped vehicle. What You’ll Do:
- Engage with every service customer in our dealership with confidence and professionalism
- Initiate personalized conversations about upgrading their current vehicle
- Educate clients on current offers, incentives, and vehicle options that meet their needs
- Collaborate with the sales and service teams to ensure a seamless and exceptional customer journey
- Maintain detailed follow-ups and build strong relationships that lead to long-term satisfaction
- A confident communicator with an outgoing personality and genuine interest in helping people
- A self-starter who isn’t afraid to start conversations and ask the right questions
- Organized, professional, and reliable with a high sense of integrity
- Previous customer-facing experience is a plus — sales or service experience preferred
- A team player eager to grow and succeed in a performance-driven environment
- Work for a top-performing Kia dealership with a reputation for excellence
- Receive hands-on training, mentoring, and opportunities for advancement
- Represent a brand known for innovation, quality, and customer loyalty
- Medical Insurance offering 100% benefits
- Employer Paid Life Insurance
- Vision Insurance & Dental Insurance
- Voluntary Supplemental Life Insurance, Hospital Indemnity, Accident, & Critical Illness Plans
- 401(k) with Employer Match
- Paid time off
- EAP Plan
- Employee Discounts & Referral Program
- Drug Testing & Background Check is Required.
- Valid Driver's License is required.
- High School Diploma or equivalent.
- Ability to persuasively communicate with customers to set appointments.
- Detail-oriented with strong organizational skills.
- Capable of working at a high pace in a fast-paced environment.
- Excellent computer skills.
- Outstanding written and verbal communication skills.
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