General Manager

Job Description

Job Description

U.S. Water Services Corporation is a well-established and diverse water and wastewater utility organization specializing in utility maintenance, operations, engineering and construction services. U.S. Water is a fast paced and rapidly expanding company headquartered in New Port Richey, Florida with a staff of over 950 plus employees in twenty states.

Location: Florida (travel within Florida & Southern Georgia required)

Reports To: President/CEO

About Universal Controls: Universal Controls is a trusted third-party service provider, specializing in maintenance and regulator-required certified calibrations for custody transfer meters, wellfield flow meters, and a wide array of instrumentation. We serve clients throughout Florida and southern Georgia, ensuring their instruments are calibrated to the highest standards for quality assurance, safety, and compliance.

Position Overview

The General Manager will lead day-to-day operations, ensuring the highest standards of service delivery for calibration and maintenance of industrial meters and instrumentation. This role requires a proactive, hands-on leader with experience in instrumentation, process controls, and compliance within the energy, utilities, or industrial sectors.

Key Responsibilities

• Leadership & Management

• Oversee and support all field service, calibration, and maintenance operations.
• Lead, mentor, and develop a team of field technicians and support personnel.
• Foster a positive work culture focused on safety, compliance, and continuous improvement.

• Service Delivery & Quality

• Ensure timely scheduling and completion of all client calibrations (monthly, quarterly, semi-annual).
• Develop and uphold best practices for calibration and maintenance of flow, pressure, level, analytical, and other instrumentation.

• Oversee regulatory compliance and adherence to industry standards (e.g., custody transfer requirements).

• Client Relations & Business Development

• Build and maintain strong client relationships.
• Identify business growth opportunities, including new clients and expanded service offerings.
• Resolve client issues promptly and professionally.

• Operations & Administration

• Manage P&L, budget planning, and operational costs.
• Implement efficient work processes and technologies.
• Ensure accurate documentation, reporting, and certification of all calibrations.

Qualifications

• Bachelor's degree in Engineering, Industrial Technology, Business Management, or related field.
• Minimum 5 years' experience in instrumentation, calibration, process control, or related field service management.
• Knowledge of regulatory compliance and industry standards for custody transfer and wellfield meters (preferred).
• Strong leadership, organizational, and communication skills.
• Valid driver's license, able to travel within Florida and southern Georgia.

Why Join Universal Controls?

• Work in a critical, recession-resilient sector supporting energy, utility, and industrial clients.
• Lead a skilled team delivering high-impact technical services.
• Competitive compensation and benefits; opportunities for professional growth.

Compensation and Benefits: Pay is commensurate with experience and market-reflective. US Water/USW Utility Group offers a comprehensive benefits package including medical, dental, vision, life insurance, short/long-term disability, paid time off, holiday pay and 401(k) with company match.

US Water/USW Utility Group offers competitive wages and benefits and is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.