AMS360 and Applications Trainer

Job Description

Job Description

Description:

We are one of the fastest-growing insurance agencies within the top 100 brokers in the United States.

As an Applications Trainer , you will play a vital role in our team's success by conducting site visits and remote meetings with agencies to provide training on the features and operation of our AMS360 insurance agency management system. You will also be responsible for maintaining workflows, creating job aids, and promoting best practices. In addition to virtual training for team members, you will deliver both onsite and remote training courses for introductory and intermediate level users. Timely and detailed responses to agency partners' support requests will be a key aspect of your role. You'll also assist in data clean-up before and after conversion, all while managing multiple projects with well-defined plans and deadlines.

We value a strong, positive, customer service-oriented approach in all interactions and training activities. As part of your responsibilities, you'll be expected to evaluate results and initiate changes to help us achieve our organizational objectives.

If you’re enthusiastic about making a meaningful impact in the insurance industry, and if you’re ready to be part of a team that values dedication, innovation, and client satisfaction, we invite you to explore the exciting opportunities that await you at King Risk Partners, LLC. Together, we can continue to redefine excellence in insurance services and create a legacy of success.

• Advanced knowledge of AMS360 insurance agency management system software (required).
• Ability to develop workflows and job aids.
• Ability to work with an agency on specific workflow development that may be needed.
• Working knowledge of PL Rater, Insurelink, and Work Smart preferred.
• Demonstrated ability to problem-solve and anticipate solutions.
• Experience in insurance policy lifecycle management.
• Strong administrative and computing skills, including proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Effective prioritization and deadline management skills.
• Professional, organized, and skilled communicator with the ability to convey ideas, concepts, and strategies to all levels of the organization.
• Competence in collaboration tools such as WebEx, Zoom, or Teams.
• Adaptability to changing priorities, demands, and timelines through analytical and problem-solving capabilities.
• Willingness to travel domestically, up to 20% of the year.
• All other duties as assigned.

Knowledge, Skills and Abilities (KSA):

• Working knowledge of PL Rater, Insurelink, and Work Smart preferred.
• Demonstrates ability to problem solve and anticipate solutions.
• Professional, organized, and strong communicator. Must be able to communicate ideas, concepts, and strategies to all levels of the organization.

Required:

• Minimum of 5 years of AMS360 insurance agency management system experience.
• Minimum of 2 years of AMS360 training experience.

What We Offer:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with employer match
• Short-Term Disability (employer paid)
• Long-Term Disability (employer paid)
• Life Insurance
• Employee Assistance Program
• Generous PTO Policy
• Tuition Reimbursement
• Employee Referral Program
• Growth and advancement opportunities

Equal Opportunity Employer

King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Join us in making a difference in the insurance industry. Apply today and become a part of the King Risk Partners, LLC team!