Instructional Designer/Program Manager

What You Need To Know

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

Southern Glazer’s is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Overview

As an Instructional Designer/Program Manager, you will design and develop engaging and effective learning solutions for various audiences and platforms. You will also evaluate the effectiveness of learning solutions and make recommendations for improvement. This position will also partner with business leaders and HR Business Partners (HRBPs) on programs that build engagement at all levels, increase individual and organizational capability, and drive business growth.

Primary Responsibilities

• Apply adult learning theory, instructional design models, and user-centered design principles to create new courses or revise an existing curriculum, leading to high-quality learning experiences that meet the needs and preferences of diverse learners.
• Design and develop various types of learning solutions, such as e-learning modules, videos, simulations, games, job aids, assessments, and instructor-led training, using authoring tools such as Articulate Storyline 360, Rise 360 etc.
• Develop and organize training materials, including manuals, course materials, guides, handouts, and visual aids, for assigned Talent Growth & Culture Development (TGCD) programs.
• Collaborate with subject matter experts, project managers, and other stakeholders to conduct needs analysis, define learning objectives, create storyboards, and develop instructional materials using sound instructional design principles and best practices.
• Analyze, update, and refine existing content.
• Lead train-the-trainer (T3) delivery of assigned training programs via eLearning, instructor-led, and remote workshops.
• Using AI-generated insights, identify patterns, strengths, opportunities, and areas for improvement in the program content.
• Research new technologies and review current courses to determine the best ways to optimize the learning process.
• Partner with People Analytics to develop and leverage tools, processes, analytics, and dashboards to analyze/report on and support TGCD programs, including the effectiveness of training, ROI, and recommendations for improvement of programs.
• Conduct formative and summative evaluations to measure the effectiveness of learning solutions and report on key metrics and outcomes.
• Support the development of internal and external communications and content from the TGCD team that are informative, visually appealing, and engaging to stakeholders.
• Use strong instructional design principles and learning theories to design and develop microlearning content.
• Consult, coach, train, and partner with facilitators to ensure the effective and high-quality execution of TGCD strategies.
• Manage multiple projects simultaneously, prioritize tasks, and meet deadlines and quality standards.

Additional Primary Responsibilities

Minimum Qualifications

• A Bachelor's degree in human resources, business administration, instructional design, education, or a related field is strongly preferred; at least three (3) years of experience in instructional design, preferably in a corporate sales-driven Consumer Packaged Goods (CPG) organization.
• Proven track record of success in applying instructional design principles and methods for curriculum and training design, facilitation of training activities, implementing talent development processes and programs, adult learning theory, training material delivery techniques, and measurement of training effectiveness and ROI.
• Demonstrated competence with various learning modalities and technologies, such as e-learning, instructor-led training, webinars, videos, podcasts, simulations, games, etc.
• Demonstrated proficiency with instructional design applications such as Articulate (required)- Storyline 360, Rise 360; Adobe Creative Cloud (preferred), Camtasia (preferred) and Microsoft Office.
• Knowledge of HRIS/LMS (SuccessFactors or similar preferred).
• Demonstrated initiative, creativity, and enthusiasm for learning and exploring new technologies and solutions; knowledge of or interest in emerging technologies, such as cloud, artificial intelligence, etc.
• Excellent project management skills, with the ability to handle multiple projects simultaneously and meet deadlines.

Travel

• Up to 25%

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor) or adding machine
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 48lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at [email protected]