Customer Service Representative

🐾Join Our Team as a Veterinary Customer Service Representative! 🐾

Location: Hyde Park Veterinary Clinic – Tampa, FL
Position: Full-Time | Front Desk | Client-Facing | Supportive Team Environment

Are you passionate about helping people and their pets? Do you thrive in a fast-paced, compassionate, and client-focused environment? Hyde Park Veterinary Clinic is looking for a friendly and professional Customer Service Representative (CSR)to be the welcoming face of our practice!

What You'll Do:

As a CSR, you'll play a key role in creating positive experiences for our clients—both human and furry. You’ll:

• Greet clients with warmth and professionalism—in person and over the phone
• Schedule appointments and support daily operations with attention to detail
• Assist with client communication, education, and financial transactions
• Maintain clean, organized, and inviting front desk and reception areas
• Ensure accuracy in records, payments, and product recommendations
• Support marketing promotions and maintain positive community relationships
• Provide compassion and calm during emergencies and emotional moments

What We’re Looking For:

• At least 1 year of customer service experience
• Veterinary or animal care experience preferred (minimum 6 months)
• Strong communication, problem-solving, and multitasking skills
• A calm, kind, and professional demeanor—even under pressure
• Positive attitude, team spirit, and a willingness to learn
• Ability to lift 40 lbs and work on your feet for extended periods

Why You’ll Love Working With Us:

• Opportunities for learning and growth in veterinary care
• Get to work with animals AND people every day
• Competitive compensation and benefits package
• Work that makes a difference in the lives of pets and their people

🐶🐱Sound Like a Fit? Let’s Meet!

If you're ready to bring your customer service expertise into a warm and welcoming animal-loving environment, we’d love to hear from you!

📩 Apply Today and become part of the Hyde Park Veterinary Clinic family—where compassion, communication, and care come first.