NEO Prime and Defense ROV - Sales Manager
- Develop and execute annual Customer Leadership Plans to drive customer-valued business solutions, revenue growth, advocacy and value toward the SSYS product and solutions roadmap
- Work co-operatively with relevant Channel Partners (Stratasys Channel Sales and 3rd party Partners/Resellers) to achieve goals
- Ensure operational success, including but not limited to opportunity management, management of sales process, issue resolution, day to day customer inquiries, service execution, etc.
- Partner with Application Engineers to develop and implement application growth initiatives, enhance printer utilization and provide customer education on the value of Stratasys products/services to drive printer sales and material utilization
- Ensure internal and external service level expectations are met through consistent measurement, reporting, planning and execution
- Develop and execution Net Promoter Score initiatives designed to increase customer satisfaction and advocacy
- Partner with our Account Based Marketing team to broaden our reach within each customer and ensure all leads are aggressively followed up on and moved through the buying journey.
- Adhere to and enhance the company's established selling processes and customer relationship management tools (such as SalesForce and Xactly) to ensure a foundation for future scalability
- Utilize the Challenger Methodology to disrupt the status quo of traditional product design, development and manufacturing where Additive Manufacturing brings customer value
- U.S. Citizenship required
- Bachelor’s degree in Business, Marketing, Engineering or relevant area of study
- 5+ years demonstrated success in growing key customer relationships and business with technology-based solutions
- 5+ years clearly defining and articulating solutions value to customer needs and opportunities at all levels
- Significant experience in the aerospace and/or defense sectors, or other high technology industries
- Proficient with Microsoft Office
- Previous experience carrying a quota (quarterly preferred)
- Ability to obtain a U.S. government security clearance
- Advanced knowledge of Product Development Process with a high sense of urgency in providing world class customer service
- Demonstrated experience with account planning in the Aerospace and Defense industry
- Proven track record of establishing strong customer relationships in highly technical, solution-oriented environments, especially tech defense start-ups
- Proven ability to penetrate, build and develop meaningful, long-term relationships with senior executives and other key stakeholders within key customers
- Demonstrated ability to effectively work cross-functionally and influence indirectly to grow sales, deepen customer penetration and forge alliances
- Strong technical knowledge in additive manufacturing coupled with a consultative sales approach
- Experience selling both hardware and software using consultative application discussions
- Excellent presentation and communication skills
- Experience with Salesforce
- Company Overview -
- Our Culture and Values -
- Our Sustainability “3D Printing a Better Tomorrow” -
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