Family Support Worker

Job Description

Job Description

Description:

WHY WORK AT YFA?

We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year after year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children.

Youth and Family Advocates (YFA) a progressive not-for-profit organization of 350+ staff who are dedicated to working in partnership with communities and families to create a safe, nurturing environment for children and to lead the way in building a bridge for children to have a stable and loving family. This is why “Family” is our middle name! Established in 1970, YFA has been around for over 50 years, with services spanning seven counties across Florida.

No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential. If these values appeal to you and you would like to invest your time, energy, and talent in a cause that can make a difference in a child and family’s future, then we may have a place for you on our team!

Put your talents to use in a culture of care where you can make the world a better place.
POSITION SUMMARY: This is an entry level position under the direct supervision of program management to provide transport for children in the CBC program and to assist the case management team.

WHAT YOU WILL DO:

• Provide transportation for children in the CBC program.
• Assist the case management team with support services.
• Communicate effectively, both verbally and in writing.
• Be patient, and able to communicate well with children and parents.
• Be open-minded, culturally sensitive, and maintain a positive attitude.
• Stay organized, observant, and manage time efficiently.
• Hold a valid Florida driver’s license, pass a DMV check, and be insurable.
• Use personal vehicle when required.
• Handle group dynamics effectively.
• Arrive on time and ready to work.
• Follow EEO compliance and respect workplace dignity.
• Work well in a team and take direction from supervisors.
• Uphold agency core values and mission.
• Supervise children during transport and visitations.
• Maintain and submit vehicle paperwork on time.
• Coordinate on-call transport as needed.
• Ensure car seat safety and provide training when necessary.
• Build positive relationships with children and families.
• Complete service documentation promptly.
• Attend meetings and sessions as directed.
• Trained and authorized to access protected health information.
• Maintain client confidentiality and follow ethical practices.
• Use Microsoft Office, including Outlook Calendar.
• Practice safe driving and avoid traffic violations.
• Complete required training on time.
• Perform other tasks as needed to ensure client services.

Location: Pasco County with offices located in Port Richey and Dade City.

Requirements:

Education & Experience:

• High School diploma/GED required. A.A. preferred.
• Experience in Human Services or childcare preferred.
• Four years of driving history.
• Clean driving record
• Willing to submit to and pass a Level II Background Screening and Drug Urinalysis.

Physical Requirements:

• Ability to transport others
• Ability to maintain sitting position for at least 1/2 of business day
• Ability to occasionally move/lift up to 25 pounds

WHAT’S IN IT FOR YOU?

At YFA, we are as dedicated to our team members as we are to our mission! YFA provides:

• 13 Days of PTO, Incrementally Increasing Annually
• 13 Paid Holidays
• 5 Days Parental Leave
• Medical, Dental, and Vision Insurance
• Short-Term Disability and Long-Term Disability
• Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
• Paid Life Insurance
• Legal Services
• ID Monitoring
• Pet Insurance
• Employee Assistance Program
• Tuition Reimbursement
• Immediate eligibility for 403b Savings Plan with match after 12 months
• Continuous training and professional development opportunities

And of course, an opportunity to make the world a better place!

Youth and Family Advocates is committed to fostering a trauma informed workplace culture, to include a commitment to ensuring that employees interact with children, families, and each other in ways that promote healing, resiliency, and responsiveness to the impact of trauma in the lives of individuals.

Youth and Family Advocates is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.

Youth and Family Advocates complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.

Youth and Family Advocates is committed to promoting a healthy and safe work environment, which is why we maintain a smoke-free workplace at all times. All forms tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus which includes our parking lots and other public areas, in order to smoke, vape, or use smokeless tobacco.