Program Manager

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group . We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s IT Delivery Team has an exciting career opportunity for a full-time Program Manager reporting to the Director, Technology Delivery .

The position is onsite and based in Miramar, Florida.

The position is also not eligible for work authorization sponsorship.

Position Summary

Royal Caribbean Group (RCG) is seeking a seasoned IT Security Program Manager who will be responsible for the management and delivery of large Information Security (cyber) projects/programs within RCG’s Global Enterprise Technology (GET) department, ensuring consistency of processes across the various tracks. This role is accountable for the end-to-end delivery of strategic information security programs that reduce enterprise risk, ensure regulatory compliance, and strengthen RCG’s cyber resilience across corporate, shipboard, and shoreside environments.

You will act as the orchestrator across technology, security, operations, finance, and vendors, ensuring security programs are delivered on time, within budget, and aligned to business priorities.

Essential Duties and Responsibilities

• Facilitates cross-team planning, estimation, and scope alignment for GET Security projects.
• Leads enterprise-level prioritization and sequencing of security initiatives, escalating trade-offs and risks to executive leadership.
• Owns and manages large, multi-track cybersecurity programs, driving program governance, structure, cadence, and reporting.
• Ensures interdependencies, risks, scope boundaries, and critical path items are visible and actively managed.
• Tracks and monitors program status, risks, issues, and changes using RCG’s PPM tools (e.g., Workfront, Jira).
• Designs, builds, and sustains high-performing, cross-functional delivery teams for flawless execution of enterprise security programs.
• Owns end-to-end financial management for assigned security programs, including budgeting, forecasting, variance analysis, and benefits tracking.
• Proactively identifies and mitigates program, operational, and cyber risks, supporting regulatory and framework alignment (e.g., NIST, PCI DSS, ISO 27001).
• Develops and maintains strong working relationships with technical and non-technical teams, vendors, and stakeholders.
• Leads, inspires, and empowers delivery teams by setting clear expectations, fostering accountability, and creating an environment for growth.

Qualifications, Knowledge and Skills

• Bachelor’s degree (preferred) or equivalent experience
• 5–8 years of Information Security (cyber) experience
• 5–8 years of Information Technology experience
• 5–8 years of experience managing small teams and projects
• 5–8 years of experience as a people manager
• Project / Program Management certifications (PMP, PgMP, SAFe, etc.) preferred
• Executive-level communication and stakeholder management skills, with excellent written and verbal capabilities
• Proven ability to influence without authority and lead effectively
• Strong governance, financial, and delivery discipline
• Experience with enterprise infrastructure, including networks and platforms
• Ability to operate in fast-paced, highly regulated environments
• Demonstrated ability to collaborate effectively and build strong working relationships
• Deep and broad experience with IT environments and related technology applications
• Proactive, self‑starter with the ability to ramp up quickly
• Ability to adapt to shifting priorities and align activities with organizational goals
• Expert proficiency with Microsoft Office suite
• Experience with PPM tools such as Workfront or JIRA
• Familiarity with information security frameworks (NIST, PCI DSS, ISO 27001)
• Strong ownership mindset with accountability for project outcomes, decisions, and deliverables
• Stewardship of security program budgets, including forecasting, budgeting, and financial tracking
• Ability to partner with finance and leadership to ensure accurate planning, benefits realization, and cost transparency
• Ability to forecast resource needs and ensure appropriate staffing across internal teams and vendors

Agency and Third-Party Submissions :  Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.