Salesforce Agentforce Architect (Onsite)
Start Date : ASAP
Type: Temporary Project
Estimated Duration : 12 months with possible extensions
Work Setting: 100% of the time at the Client’s site. No telecommuting or remote work. This is a non-negotiable requirement from the client Required:
• Availability to work 100% of the time at the Client’s site in Tallahassee, FL (required);
• Experience in Agentforce concepts: topics, actions, prompts, grounding, guardrails, Atlas Reasoning Engine, and integration patterns (3+ years)
• Experience in with generative AI, prompt engineering, retrieval-augmented generation (RAG), natural language processing concepts, and responsible AI practices. (3+ years)
• Experience in Salesforce declarative tools (flows, configuration, permission sets), coding in Apex, JavaScript, or Python. (3+ years)
• Experience in API Architecture and data integration. (3+ years)
• Experience in diagnosing issues, analyzing agent behavior, monitoring outputs, and implementing improvements. (3+ years)
• Experience with Data mapping and interpreting large datasets (3+ years) Preferred:
• Salesforce, AI certifications
• Experience with Python, LLMs Responsibilities include but are not limited to the following:
• Collaborate with business analysts, project managers, and stakeholders to understand the functional and non-functional requirements of the application.
• Translate business requirements into architectural designs that align with business goals.
• Design the overall system architecture and define how different components of the interact.
• Create, customize, integrate, and optimize agents. Design workflows for agents.
• Create, test, refine prompt templates; ensure agents understand context properly; limit hallucinations; improve grounding of responses.
• Map out the complete journey of an agent for various tasks and customer interactions, ensuring a logical and efficient flow.
• Define topics, actions, decision flows, prompt templates, data sources, and plan for security, compliance, and scaling.
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