Customer Service Representative - Pulmonology - Bonita Health Center

Location: Bonita Health Center -3501 Health Center BlvdSuite 1119Estero FL 34135

Department: LPG Pulmonology GC (Based)

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 5:00:00 PM

Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour

Summary

🌟 Were Hiring: Customer Service Representative Pulmonology 🌟
📍 Location: Bonita Health Center, Estero, FL

Are you ready to join a brand-new medical office team and help shape a positive, patient-first culture? Lee Physician Group Pulmonology is growing , and we need an enthusiastic, tech-savvy Customer Service Representative to make every patient feel welcomed and supported. 💙

What Youll Do:
Greet patients and create a friendly, professional first impression
Help manage schedules, phone calls, and patient inquiries efficiently
Support the Pulmonology team in delivering smooth, compassionate care

Why Pulmonology? 🌬
We provide care for patients with:
💨 COPD & Asthma
💤 Sleep medicine
🫁 Lung cancer & nodules
🫁 Pulmonary fibrosis
🫁 Advanced bronchoscopy
and other lung conditions

Why Youll Love Working With Us:
Be part of a brand-new, growing office team
Help shape the culture from day one
Work in a patient-centered, supportive environment
Competitive benefits package

If youre passionate about helping patients and ready to make an impact every day, we want you on our team! 💙

📩 Apply today and start your Pulmonology journey!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Estero