Food Runner

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Restaurant Runner. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. As a runner, you contribute a tremendous amount towards our success. The most important function of the runner is to deliver food from the kitchen to the correct guest at the table. You have a direct impact on the level of service that we offer to our guests, not only through your assistance of the waiters, but your interaction with the guests themselves. Additionally, you are the key liaison between the front of the house and the kitchen, and your clear communication will lend itself to a smooth service. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests

RESPONSIBILITIES AND AUTHORITIES:

• Always treats guests with courtesy and respect in a variety of situations.
• Displays honesty & integrity.
• Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity.
• You build strong partnerships with internal customers and outside vendors

SPECIFIC DUTIES:

• Complete all opening duties as assigned.
• Properly stock all plates, silverware, and condiments to par according to restaurant standards.
• Communicate any supply shortages to management.
• Deliver food to the table accurately, effectively, and with grace.
• Announce the item you are delivering to the guest. For example, “Harold’s Special Pork Chop”
• Be prepared to answer any questions the guest may have.
• Be able to accurately and enthusiastically describe all menu items and their ingredients.
• Know all front of house and kitchen etiquette procedures.
• Work with chef to update the kitchen on table status and course readiness.
• Anticipate guests needs, respond promptly, and acknowledge all guests.
• Make sure guests have everything they need before leaving the table.
• Interact in a courteous and professional manner with guests, supervisors, and co-workers.
• Monitor and maintain cleanliness, sanitation, and organization of the line, dining room floors, and paths of service.
• Assist the dishwashers in maintaining order of plates and glassware in the dish room at all times.
• Complete extra cleaning projects as assigned.
• Complete end of night closing side-work as per restaurant standards.

REQUIREMENTS:

• Ability to listen to others.
• Able to move at least 40 pounds.
• Able to stand on your feet at least 8 hours.
• Ability to juggle multiple tasks at once.
• Ability to remain calm under stressful situations.
• Knowledge of food safety.

ABOUT ARLO WYNWOOD

Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district and will be home to Arlo Hotels’ next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists.

BENEFITS

• Complimentary Parking
• 401k Match
• Paid Holidays
• Paid Time Off
• Medical, Dental, Vision insurance
• Free Meals
• Tuition Reimbursement
• Training & Development
• Great opportunities for career growth.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.