IT Support Specialist

We are looking for a IT Support Specialist to support our client based in Colorado Springs, CO.

US BASED CANDIDATES ONLY.

This is an on-site position. Candidates must be located in or near Colorado Springs, CO.

*No third parties and no sponsorship *

Who we are

Founded in 2009 and headquartered in beautiful Miami, FL, TECKpert is a tech consulting and staff augmentation firm. At TECKpert, we offer a contingent workforce built for any size digital transformation project. Experts in design, development, IT, analytics and marketing, provide innovative digital solutions to achieve success in our new economy. Our leaders identify the technical talent best suited to bolster our client’s capabilities, across all industries, including, healthcare, government, finance, legal, real estate, and startups.

The Opportunity

TECKpert’s client, a government agency, is seeking a dedicated and skilled Computer/Information Technology Support Specialist to support their voluntary education program on base with the Space Force. This is a vital role in ensuring the seamless operation of critical technology systems for service member progression. The Computer/Information Technology Support Specialist will provide comprehensive hardware and software system administration, networking support, and general IT assistance for an education and training center. This role involves maintaining existing infrastructure, implementing updates, and coordinating IT-related services to ensure continuous and efficient operations.

Job duties include, but are not limited to:

• Administer hardware and software systems for approximately computers, servers (Windows 2012 Server to present), peripherals and networking equipement.
• Provide weekly updates and maintenance for the education center webpage, SharePoint, and social media accounts, including updating links, building pages, linking documents, and managing layout.
• Implement mandated software updates and set up new computers and information systems within three duty days of receipt.
• Offer biannual networking architecture recommendations and ongoing networking support to maintain and enhance infrastructure.
• Establish procedures for safeguarding and tracking commercial IT infrastructure, designing redundancies for uninterrupted services.
• Maintain the current camera security system, ensuring full operational status, identifying malfunctions, and completing repairs within three workdays or escalating as needed.
• Develop and maintain a tracking system with documentation for all information systems (servers and network environment) and manage lifecycle plans, including facility diagrams and associated databases.
• Assist annually with researching and purchasing information systems and components to improve existing IT structure, based on the tracking database.
• Respond to system malfunctions within 24 hours, provide diagnostic solutions.
• Coordinate, configure, set up, and operate audio, video, and computer hardware and software daily in conference rooms, meeting rooms, classrooms, and other designated areas.
• Develop and maintain an IT continuity binder covering daily operations, troubleshooting, common problems/fixes, and the tracking system.

Compensation and Term

This opportunity is for a part-time, contract position (24-30 hours a week) with possible extensions and pay commensurate with experience up to $35 per hour. Medical, dental, vision and life insurance available after 30 days of hire.

Qualifications you need

A successful candidate has the following experience:

• Degrees: Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Information Systems, Data Science, or Software Engineering.
• Minimum of one year of current experience with hardware and software applications.
• Must poess one or more certifications including: A+ (Basic), Network + (Basic), Security+ (Intermediate), CISA (Advanced), CND (Intermediate), GFACT (Intermediate), GICSP (Advanced), GSEC (Intermediate), FITSP-O (Advanced), SSCP (Advanced), CCNP Security (Advanced), SecurityX/CASP+ (Advanced).
• Ability to lift 25 pounds.
• Must be able to obtain and maintain a Secret security clearance within 6 months of start.

• Part-time: 20 hours per week, Monday-Thursday, between 7:30 a.m. and 4:00 p.m..
• ​​​​​​​No work on Federal holidays or outside normal hours.

Working with us

Working with TECKpert means more options. As new opportunities arise, you tell us what you think is a good fit for you. What industries interest you most? Do you prefer an on-location, 9-5? Or would you want a flexible schedule and remote work? We proudly offer a wide variety of roles. Many of our TECKperts enjoy coworking and skills training coupled with the stability of full-time employment. We believe TECKpert gives today's digital professionals an agile path to start and advance their career. All of our opportunities require at least 20 hours per week and can be one to twelve months in length. Choose the opportunity that matches your interest and desired cadence.

Next Steps

Thank you for applying. If you are selected, we will reach out for a skills assessment and to schedule a short prescreen video call to get to know you better. We will also be in touch for any future roles your profile will match with.

TECKpert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Important Application Notice :

To ensure the integrity of our recruitment process, please note the following requirements:

• Resume Formatting : Ensure your resume is clearly formatted and includes all relevant details. Applications with poorly formatted resumes or missing critical information will be rejected without review.
• Verification Information : To help verify your identity, please include a link to your LinkedIn profile, GitHub repository (for technical roles), or other professional profiles that can substantiate your experience and verify your identity.
• Fraudulent Submissions : We take candidate verification seriously. Submitting fraudulent information, fake resumes, or any attempt to deceive will result in immediate disqualification from the process. Fraudulent applications may also be referred to the appropriate authorities for further action.

Thank you for your cooperation.