OPS ADMINISTRATIVE ASSISTANT II

: Requisition No: 824182 Agency: Management Services Working Title: OPS ADMINISTRATIVE ASSISTANT II - 72901410 Pay Plan: Temp Position Number: 72901410 Salary: $20.00 Hour Posting Closing Date: 03/15/2024 Total Compensation Estimator Tool Administrative Assistant ll Division of Telecommunications / Bureau of Customer Service State of Florida Department of Management Services This position is located in Tallahassee, FL Our Organization and Mission : The Departmenet of Management Services (DMS) is a customer-oriented agency responsible for managing the various business and workforce-related functions of state government. Under the direction of Governor Ron DeSantis and DMS' Executive Leadership Team, the agency oversees the real estate, procurement, human resources, group insurance, retirement, technology, telecommunications, private prisons, fleet, and federal property assistance programs utilized throughout Florida's state government. It is against this backdrop that DMS strives to demonstrate its mission, “We serve those who serve Florida.” Under the leadership of DMS Secretary Pedro Allende, DMS' employees embody four pillars daily: lead by example, serve with excellence, create efficiencies, and challenge the status quo. Position Overview and Responsibilities: The primary functional activity and responsibility is to support Division of Telecommunication's (DivTel) administrative assistant with daily tasks for the Bureau of Customer Service. Specific responsibilities include, but are not limited to, the following: Assign NOC SIMS Incidents Assist with NOC TSlll duties as a backup Maintain 411 Directory Update and maintain Phonebooks/Division phone list Assist Service Delivery with assigned projects Tracking Projects Assist the team with additional duties as needed Tracking agency migrations Provide excellent customer service Assist with reports Straighten and maintain the breakroom Assist with planning/coordinating retirement/holiday/teambuilding events Assist with property/inventory task Make periodic trips to deliver or receive items from Bldg. 4050 Straighten and maintain the copier room and directors conference room Knowledge, Skills, and Abilities: Experience with Microsoft Office programs (Excel, Word and Outlook). Knowledge of administrative principles and practices. Excellent organizational skills, and able to proofread and edit documents accordingly. Knowledge of the methods of data collection. Knowledge of the principles and techniques of effective communication. Ability to understand and apply applicable rules, regulations, policies, and procedures. Ability to utilize problem-solving techniques. Ability to work independently. Ability to plan, organize and coordinate work assignments. Ability to establish and maintain effective working relationships with others. Ability to make decisions in a timely manner. Ability to prioritize workload. Ability to model behaviors of Accountability, Communication, Empowerment, Flexibility, Integrity, Teamwork. Minimum Qualifications: A high school diploma or its equivalent and two years of secretarial or clerical work experience. College education or vocational/technical training in a related field can substitute for each year of the required experience. Ability to spend prolonged periods of time performing sedentary work, involving repetitive motion. Special Notes: DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses: [email protected] [email protected] An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation. Successful completion of background screening will be required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.