ERP/NetSuite Systems Manager

We are seeking an experienced ERP Systems Manager to take ownership of our NetSuite ERP platform, supporting users across Finance, Operations, and other key departments. This role will focus on hands-on NetSuite administration, workflow optimization, and process automation, while collaborating with stakeholders and technical teams to ensure the system supports evolving business needs.

The ideal candidate will be a NetSuite power user and administrator, capable of configuring workflows, dashboards, roles, and forms, and translating business needs into technical requirements for external developers and integration partners. This position will also provide backup support for our UKG HRIS/Payroll system, partnering with the HR team on basic system maintenance and issue resolution.

Essential Job Functions

• Own day-to-day NetSuite administration, including roles/permissions, saved searches, custom records, forms, and dashboards. Maintain system health and performance, working with NetSuite support as needed.
• Configure and maintain SuiteFlow workflows to support key business processes (e.g., approvals, alerts, notifications). Identify opportunities to automate manual tasks and improve user efficiency.
• Work closely with stakeholders and SMEs to gather and document requirements. Translate business processes into functional system configurations or specs for third-party developers.
• Build and maintain saved searches, reports, and dashboards to provide real-time business visibility. Support Finance and Operations teams with reporting requirements.
• Serve as liaison between internal teams and database/integration engineers for middleware or API integrations. Ensure data flow and system interactions meet business and security standards.
• Oversee NetSuite-related projects, including upgrades, module rollouts, and third-party solutions. Evaluate vendor work and ensure deliverables align with documented requirements.
• Provide secondary administrative support for the UKG HRIS system during absence or escalations. Assist HR with basic data updates, reporting, or system settings as needed.
• Develop user documentation and deliver training to business users on NetSuite features and workflows.

Job Qualifications

• Bachelor's degree in Information Systems, Business Administration, or related field (or equivalent experience).
• 3+ years of NetSuite administration experience in a mid-sized enterprise environment.
• Hands-on expertise in SuiteFlow, saved searches, forms/fields/roles, and NetSuite configuration tools.
• Experience working with business teams to gather requirements and implement process improvements.
• Familiarity with middleware platforms and how NetSuite integrates with external systems.
• Exposure to UKG Pro or other HRIS systems is a plus, but not required as a core skill.

Given the touring nature of Feld Entertainment’s business, COVID vaccination is strongly encouraged for successful candidates.

About Feld Entertainment

Feld Entertainment®, family owned and operated, is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Ringling Bros. and Barnum & Bailey®, Monster Jam®, Disney On Ice, Monster Energy AMA Supercross, and the SuperMotocross World Championship. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 80 countries and on six continents. Visit feldentertainment.com for more information.

International Touring Personnel

To the extent international touring personnel are visiting a jurisdiction that requires vaccination, proof of vaccination in accordance with the relevant international law should be submitted directly to either the Tour Manager or to Human Resources at least six weeks prior to the start of the tour. The Company will maintain all information regarding vaccination status as confidential in accordance with applicable laws. The Company cannot guarantee employment for any Associate who is unable to satisfy foreign entry requirements. Mitigation Guidelines for touring employees will remain in effect until further notice as do applicable venue, local, state and/or international requirements, rules, regulations and/or laws, if any.

Equal Opportunity Employer

Feld Entertainment is proud to be an Equal Opportunity Employer and a Drug Free Workplace. We are committed to providing an inclusive environment for our employees, customers, and partners worldwide. We celebrate diversity and encourage our profoundly talented workforce to express themselves proudly. Our successful business model requires different perspectives and voices so that we can create the incredible live shows we put on. Come join us and help us light up the world.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.