Full-Time Care Coordinator, Westchase FL
Bringing concierge-level care to patients with rare disease across Florida.
Are you the hardest worker you know that is also highly organized? Do you enjoy solving problems and communicating clearly? And are you willing to work hard to ensure patients with rare diseases have a safe home infusion experience? If the answer is yes, then apply for our Patient Care Coordinator position at Prosper Infusion.
In this role, you’ll be at the forefront of driving patient access to life-changing infusion therapies. You’ll build meaningful relationships with patients, pharmacists, pharmacy technicians, and nurses.
This role is onsite Mon-Fri, but may require work after hours and on the weekends as needed. Job Description Summary:The role of the Patient Coordinator is to manage incoming calls and messages and ensure the question is answered, either by themselves or finding a team member. If you like a fast-paced environment and comfortable on the phone, we invite you to apply. You must be outgoing and ready for a challenge. Job Description:
Job Responsibilities (listed in order of importance and/or time spent)
- Greet and assist patients, doctors, or nurses over the phone in a friendly and professional manner.
- Answer calls, text messages, and emails related to Prosper Infusion and triage appropriately to the correct department or take comprehensive message to allow staff to call back.
- Documents questions and notes in medical records based on communication.
- Identify and manage orders needing attention and communicate timely and effectively to other Prosper Infusion staff
- Attend and participate in all staff meetings, patient care meetings, in-service education, or on-going educational training with demonstration of competency specific to the pharmacy
- Responsible for knowing and adhering to company policies and procedures governing infusion therapy
- College degree preferred
- 2+ years experience working in healthcare
- 1+ year experience working in staffing nurses
- Good time-management skills with the ability to handle various open referrals simultaneously
- Excellent verbal, written communication skills and critical thinking skills
- Communicate in a timely manner
Recommended Jobs
Introduction to Psychology, Department of Applied Sciences and Professional Studies - Adjunct Faculty
Adjunct Faculty Introduction to Psychology Department of Applied Sciences and Professional Studies UMGC Stateside Location: Eglin Air Force Base, FL University of Maryland Global Campu…
Telephony Systems Administrator ( Hybrid / Orlando FL )
The Telephony Systems Administrator will maintain daily operations of the Call Center telephony systems, providing technical support of internal systems so Call Center end users can achieve establish…
Land Acquisition Development Manager
Find the sites. Shape the vision. Build what’s next for Wendover. At Wendover Housing Partners, we do more than acquire land—we identify opportunities that become thriving communities where people…
SEO & Website Optimization Specialist
SEO & Website Optimization Specialist Are you passionate about technical SEO and WordPress website optimization? Do you thrive on data-driven strategies that improve search visibility, user expe…
Mortgage Loan Processor
M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the cus…
Nanny
Childcare, swim and sports supervision, date night supervision. Either parent travels occasionally for work so additional help will be needed during those times. Housekeeping duties while kids are at …
Electrical Engineer
We are looking for a Mid to Senior Level Electrical Engineer who also carries Project Manager experience to support advanced MEP electrical design and project delivery in Wilton Manors, Florida. Th…
Process Technology Manager
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances a…
ITSM Developer
Job Responsibilities: Assist in the design, development, and testing of software solutions to support ITSM processes, including incident, problem, change, and service request management Assist …
Host / Hostess
Real Seafood is where the coastlines of the Atlantic Ocean, the Great Lakes, and the Gulf of Mexico meet and features a menu teeming with the area's largest variety of fresh-caught fish and seafood. …